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Specialty Team Leader (Beer, Wine, Cheese & Chocolate Department Manager)
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $22.40 - $40.40
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
financial wellness programs
Store discount
Wellness support programs
Team member perks
Job Description
Whole Foods Market is a renowned American supermarket chain known for its organic and natural products. Founded in 1980, it has grown into a leading retailer committed to nourishing both people and the planet. The company not only provides quality food but also invests in community welfare through grants for school gardens, efforts to alleviate poverty in developing countries, and initiatives to improve access to fresh and healthy food in food deserts. Whole Foods Market operates with a strong ethos of sustainability, community support, and environmental care, setting industry standards and striving to revolutionize the grocery industry. This employer emphasizes... Show More
Job Requirements
- Ability to lift 50 pounds
- Ability to stand and walk 6 to 8 hours per 8-hour workday
- Ability to use hands for single grasping, fine manipulation, pushing, and pulling
- Ability to perform motions such as bending, twisting, squatting, and reaching
- Exposure to FDA approved cleaning chemicals
- Ability to work in temperatures up to 90 degrees Fahrenheit
- Ability to work in wet and cold environments
- Ability to work a flexible schedule including nights, weekends, and holidays
- Ability to use tools and equipment including box cutters, electric pallet jacks, and other heavy machinery
- Must be 18 years or older to serve alcohol and complete TIPS training if applicable
Job Qualifications
- Minimum 24 months retail experience including at least 12 months team leadership experience
- Advanced knowledge of products, buying, pricing, merchandising, and inventory management
- Food safety certification or commitment to obtain certification within 6 months
- Excellent interpersonal, motivational, team building, and customer relationship skills
- Capable of teaching others in a positive and constructive manner
- Thorough product knowledge
- Advanced knowledge of regulatory and safety policies and procedures
- Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory
- Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate
- Proficiency with email, Microsoft Office, and operations-related applications
Job Duties
- Hold associate team leaders, supervisors, and team members accountable for delivering outstanding customer service
- Define and develop clear expectations to achieve the highest standards of retail execution
- Effectively delegate to and empower associate team leaders and team members
- Monitor and achieve sales, margin, expense, and labor targets
- Maintain proper product assortment, merchandising, and inventory control
- Ensure products are cross-merchandised according to regional and global guidelines
- Ensure adherence to category management schedules and planograms
- Ensure nutritional aspects are displayed correctly
- Establish and maintain collaborative and productive working relationships with departmental and store leadership
- Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
- Set and achieve the highest standards of retail execution
- Foster and encourage a positive environment of outstanding teamwork, mutual respect, and exceptional morale
- Maintain awareness of customer flows and needs and direct team members to satisfy and delight customers
- Select, train, develop, mentor, motivate, and counsel team members to sustain a high-performance team
- Communicate and maintain team member safety and security standards
- Provide timely, thorough, and thoughtful performance evaluations
- Consistently communicate and model Whole Foods Market vision and goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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