Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $87,000.00 - $120,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Retirement Plan
Employee stock purchase plan
Paid Time Off
Life insurance
Group disability insurance
Travel Discounts
Adoption assistance
Paid parental leave
Health savings account
flexible spending accounts
Tuition Assistance
Pre-tax commuter benefits
Job Description
The Ritz-Carlton Key Biscayne Miami is a prestigious luxury hotel located in the vibrant city of Miami, Florida, renowned for its exceptional hospitality and world-class service. As part of the globally recognized Ritz-Carlton brand, it upholds the highest standards in luxury accommodations, guest experience, and culinary excellence. This distinguished property offers guests an exquisite blend of sophisticated elegance and tropical ambiance, making it a sought-after destination for travelers seeking unparalleled comfort and memorable experiences. The hotel is part of Marriott International's extensive portfolio, which is committed to fostering a diverse and inclusive workplace that values the unique backgrounds and talents... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in culinary, food and beverage or related professional area
- OR 2-year degree from accredited university in Culinary Arts, Hotel and Restaurant Management or related major
- 2 years experience in culinary, food and beverage or related professional area
- Ability to lead and supervise kitchen staff
- Strong understanding of food safety and sanitation regulations
- Excellent communication and leadership skills
- Capability to work in a fast-paced luxury hospitality environment
- Commitment to uphold The Ritz-Carlton Gold Standards
Job Qualifications
- High school diploma or GED with 4 years experience in culinary, food and beverage or related professional area
- OR 2-year degree from accredited university in Culinary Arts, Hotel and Restaurant Management or related major with 2 years experience in culinary, food and beverage or related professional area
- Demonstrated leadership skills and ability to manage kitchen staff
- Strong knowledge of food safety and sanitation standards
- Excellent communication and interpersonal skills
- Proven ability to maintain high culinary standards and quality
- Experience in menu development and food production management
- Ability to manage budgets and control costs
- Skilled in customer service and resolving guest issues
Job Duties
- Develops, designs, or creates new culinary applications, ideas, relationships, systems, or products, including artistic contributions for specialty restaurant
- Supervises specialty restaurant kitchen shift operations and ensures compliance with all food and beverage policies, standards and procedures
- Maintains food preparation, handling and correct storage standards
- Recognizes superior quality products, presentations and flavor
- Plans and manages food quantities and plating requirements for the specialty restaurant
- Communicates production needs to key personnel
- Assists in developing daily and seasonal menu items for the specialty restaurant
- Ensures compliance with all applicable laws and regulations
- Follows proper handling and temperature of all food products
- Estimates daily specialty restaurant production needs
- Prepares and cooks foods of all types, either regularly or for special guests or functions
- Checks the quality of raw and cooked food products to ensure standards are met
- Determines food presentation and creates decorative food displays
- Supervises and coordinates activities of cooks and workers engaged in food preparation
- Utilizes interpersonal and communication skills to lead, influence and encourage others, advocates sound financial decision making, demonstrates honesty and integrity, leads by example
- Leads shift teams while personally preparing food items and executing requests based on specifications
- Manages specialty restaurant kitchen employees and daily operations
- Encourages and builds mutual trust, respect and cooperation among team members
- Serves as a role model to demonstrate appropriate behaviors
- Ensures productivity levels of employees
- Ensures employees are cross-trained
- Ensures employees understand expectations and parameters
- Establishes and maintains open, collaborative relationships within the team
- Sets and supports achievement of kitchen goals including performance, budget and team goals
- Develops guidance and plans to prioritize, organize and accomplish daily kitchen operations
- Manages to achieve or exceed budgeted financial goals
- Investigates, reports and follows up on employee accidents
- Implements safety standards
- Provides exceptional customer service and retention
- Manages day-to-day operations ensuring quality and meeting customer expectations
- Improves service through communication, guidance, feedback and coaching
- Sets positive example for guest relations
- Emphasizes guest satisfaction and continuous improvement
- Empowers employees to provide excellent customer service
- Handles guest problems and complaints
- Interacts with guests to obtain feedback on product quality and service
- Identifies developmental needs of others and coaches or mentors to improve skills
- Participates in training specialty restaurant staff on menu items
- Manages employee progressive discipline procedures
- Participates in employee performance appraisals
- Uses on-the-job training tools
- Assists in interviewing and hiring team members
- Provides information to supervisors, coworkers and subordinates
- Analyzes information and evaluates results to solve problems
- Attends and participates in meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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