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Specialist, Inflight Training Operations and Delivery

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $56,400.00 - $82,100.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Travel perks
Health Insurance
Dental Insurance
Vision Insurance
wellness programs
401(k) program
Employee assistance program

Job Description

American Airlines is the largest airline in the world, known for its expansive global network and commitment to offering exceptional travel experiences to millions of passengers daily. With more than 6,800 daily flights spanning 365 destinations, American Airlines stands out not only for its operational excellence but also for its inclusive work culture and comprehensive benefits package. The company values its employees as family and fosters a supportive environment where everyone can grow both professionally and personally. The airline takes pride in its diverse workforce, supported by over 20 Employee Business Resource Groups, which help create an inclusive work environment,... Show More

Job Requirements

  • Bachelor's degree or equivalent training/experience
  • Knowledge of Microsoft Office to include Word, Excel, and Outlook
  • Strong interpersonal and communication skills
  • Ability to lead and resolve conflicts
  • Flexibility to work some weekends and evenings
  • Prior instructor experience preferred
  • Current flight attendant qualifications preferred

Job Qualifications

  • Bachelor's degree or equivalent training/experience
  • Knowledge of RES, DECS, and LMS
  • Current flight attendant qualifications
  • Prior instructor experience
  • Knowledge of the roles and responsibilities of the inflight training delivery team
  • Knowledge of flight attendant legalities and contractual obligations for scheduling removals, adjustments and unexpected operational situations
  • Knowledge of Microsoft Office to include Word, Excel, and Outlook
  • Strong work ethic and integrity
  • Ability to lead and resolve conflicts within the daily operation
  • Ability to support inflight training initiatives
  • Ability to problem solve and strong logic skills
  • Critical thinking skills
  • Ability to multi-task
  • Excellent conflict management and resolution skills
  • Ability to follow through and complete projects

Job Duties

  • Leads and manages the daily operational delivery of inflight training
  • Frontline point of contact for flight attendants attending training programs
  • Conducts daily shift briefings with team
  • Manages daily staffing and coordination with the Training Scheduling Team
  • Manages operational disruptions and off schedule operations around training
  • Conducts daily checks on all training devices
  • Provides strategic operational input with inflight training leadership
  • Maintains and oversees the Instructor Evaluator Handbook
  • Works closely with all team members in a positive and professional manner
  • Ability to work some weekends and evenings throughout the month

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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