Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $56,400.00 - $82,100.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Travel perks
health benefits
wellness programs
401(k) program
Employee assistance program
Pet insurance
Discounts on hotels, cars, cruises
Job Description
American Airlines is the largest airline in the world, recognized for its extensive global network and commitment to excellent customer service, safety, and operational efficiency. As a leading airline, it offers significant career opportunities and a supportive work environment that encourages growth, skill development, and personal fulfillment. The company is dedicated to fostering an inclusive culture where employees can thrive professionally and personally, supported by robust benefits and resources.
This role is an integral part of the Inflight Training team at American Airlines. The successful candidate will be responsible for managing and overseeing the daily operations of Inflight Training, inclu... Show More
This role is an integral part of the Inflight Training team at American Airlines. The successful candidate will be responsible for managing and overseeing the daily operations of Inflight Training, inclu... Show More
Job Requirements
- Bachelor's degree or equivalent training/experience
- ability to lead and resolve conflicts
- ability to support Inflight Training initiatives
- strong work ethic and integrity
- ability to problem solve
- excellent conflict management and resolution skills
- ability to work some weekends and evenings
Job Qualifications
- Bachelor's degree or equivalent training/experience
- knowledge of RES, DECS, and LMS
- current Flight Attendant qualifications
- prior instructor experience
- knowledge of the roles and responsibilities of the Inflight Training Delivery Team
- knowledge of flight attendant legalities and contractual obligations for scheduling removals, adjustments, and unexpected operational situations
- knowledge of Microsoft Office including Word, Excel, and Outlook
- strong work ethic and integrity
- ability to lead and resolve conflicts within the daily operation
- ability to support Inflight Training initiatives
- ability to problem solve and strong logic skills
- critical thinking skills
- ability to multi-task
- excellent conflict management and resolution skills
- ability to follow through and complete projects
Job Duties
- Leads and manages the daily operational delivery of Inflight Training
- frontline point of contact for flight attendants attending training programs
- conducts daily shift briefings with team
- manages daily staffing and coordination with the Training Scheduling Team
- manages operational disruptions and off-schedule operations around training
- conducts daily checks on all training devices
- provides strategic operational input with Inflight Training leadership
- maintains and oversees the Instructor Evaluator Handbook
- works closely with all team members in a positive and professional manner
- ability to work some weekends and evenings throughout the month
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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