
Specialist III, Events (Jordan Student Center) (Part Time)
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.16 - $18.78
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible schedule
Professional development opportunities
Job Description
Salt Lake Community College (SLCC) is Utah's largest open-access college, proudly educating over 45,000 students across more than 100 programs in 8 diverse areas of study. Recognized as an emerging Hispanic Serving Institution, SLCC is deeply committed to inclusivity, academic excellence, and community transformation. SLCC fosters a respectful working environment where collaboration and diverse perspectives drive the institution's mission to prepare students for thriving careers and meaningful lives in Utah's fastest-growing industries. With eight campuses spread throughout the Salt Lake Valley and capital city, employees enjoy convenient access to natural wonders like the Wasatch Mountains and a rich cultural scene featuring museums, sporting events, and performing arts. Moreover, the College is fully dedicated to equal employment opportunities, embracing diversity without discrimination based on any protected status under federal, state, or local laws. Employees benefit from participation in the Utah Retirement Systems as well as additional retirement account options, ensuring long-term financial security. This particular position is part-time staff located at the Jordan Campus, Utah, with an hourly wage ranging from $17.16 to $18.78. Applicants must be authorized to work in the United States and provide a valid Utah residential address within 30 days of hire, maintaining residency in Utah as a condition of employment. The job is non-exempt and open continuously, inviting candidates who seek flexible employment in a dynamic educational environment.
The role focuses on event coordination and operational support within the Jordan Student Center, serving as a critical connector between event clients, students, faculty, and staff. As an Event Operations Staff member, your primary responsibility includes facilitating the consultation, organization, setup, hosting, and after-event wrap-up of various events to ensure seamless execution and client satisfaction. This involves opening the Student Center and event spaces for daily use, verifying setups meet client expectations, securing the building at the end of the day, and managing audio/visual and computer equipment setups. You will troubleshoot equipment compatibility issues, manage scheduling conflicts with professionalism, and provide outstanding customer service in a multi-event environment. A strong orientation toward safety is essential, as you will aid in maintaining a secure environment by enforcing college policies, fire codes, and legal requirements. Your role also requires you to assist clients with organizational consulting on event requirements such as traffic flow, signage, and displays to optimize their event experiences.
The ideal candidate will have a strong customer service mindset, capable communication skills, and the ability to handle sensitive information with confidentiality. You should be adept at problem-solving, conflict resolution, and prioritizing multiple tasks independently or collaboratively with your team. Physical capability to lift and move items weighing up to 50 pounds consistently is necessary. You will also conduct regular maintenance checks on conference spaces and maintain professional appearance and conduct at all times. This position offers an opportunity to develop key interpersonal and organizational skills in a fast-paced environment at a leading educational institution committed to both employee growth and student success.
The role focuses on event coordination and operational support within the Jordan Student Center, serving as a critical connector between event clients, students, faculty, and staff. As an Event Operations Staff member, your primary responsibility includes facilitating the consultation, organization, setup, hosting, and after-event wrap-up of various events to ensure seamless execution and client satisfaction. This involves opening the Student Center and event spaces for daily use, verifying setups meet client expectations, securing the building at the end of the day, and managing audio/visual and computer equipment setups. You will troubleshoot equipment compatibility issues, manage scheduling conflicts with professionalism, and provide outstanding customer service in a multi-event environment. A strong orientation toward safety is essential, as you will aid in maintaining a secure environment by enforcing college policies, fire codes, and legal requirements. Your role also requires you to assist clients with organizational consulting on event requirements such as traffic flow, signage, and displays to optimize their event experiences.
The ideal candidate will have a strong customer service mindset, capable communication skills, and the ability to handle sensitive information with confidentiality. You should be adept at problem-solving, conflict resolution, and prioritizing multiple tasks independently or collaboratively with your team. Physical capability to lift and move items weighing up to 50 pounds consistently is necessary. You will also conduct regular maintenance checks on conference spaces and maintain professional appearance and conduct at all times. This position offers an opportunity to develop key interpersonal and organizational skills in a fast-paced environment at a leading educational institution committed to both employee growth and student success.
Job Requirements
- High school diploma or equivalent
- one year of part-time employment in event setup, facilitation, customer service or equivalent
- applicants must be authorized to work in the United States
- must maintain permanent residency within Utah with valid residential address provided within 30 days of start date
- ability to lift and move 50 lbs consistently
- ability to communicate effectively with diverse individuals
- maintain professional, positive attitude and neat appearance
- ability to handle sensitive client information with discretion
- ability to resolve conflict calmly and professionally
- reliable and punctual
- able to work independently and as part of a team
Job Qualifications
- High school diploma or equivalent
- one year of part-time employment in event setup, facilitation, customer service or equivalent
- strong customer service orientation
- effective communication skills
- ability to operate audio/visual and office equipment
- ability to handle client conflicts and resolve issues calmly
- experience working with diverse populations including those with disabilities
- ability to maintain confidentiality and discretion
- strong organizational and prioritization skills
- reliable and punctual
Job Duties
- Open the Student Center building and event spaces for daily operations
- secure the building by locking all internal and external doors when not in use
- check all spaces before clients arrive to ensure setups meet prescribed expectations
- set up audio/visual equipment and other amenities as outlined in the daily schedule
- troubleshoot and resolve client equipment and setup compatibility issues
- provide effective resolution in the event of client or scheduling conflicts
- secure the building at night by locking all doors and ensuring all staff and clients have exited
- perform timely event setups including furnishings, audio-visual equipment, computer equipment, and internet connectivity
- provide direct customer service through regular interaction with on- and off-campus clients, staff, faculty, and students in a multi-event environment
- anticipate client needs by identifying potential conflicts or last-minute setup or equipment requirements and facilitate requests throughout events
- ensure client compliance with SLCC policies and procedures, as well as federal, state, and local laws and fire codes
- assist conference clients by providing information and organizational consulting on setup, equipment, displays, traffic flow, and signage
- assist clients, staff, faculty, and students with information and directions
- conduct regular maintenance checks of all conference and other spaces to ensure proper upkeep and return unneeded equipment to appropriate storage
- cover full-day or other shifts as needed due to vacation requests or illness
- prioritize daily activities and communicate necessary event changes to supervisors and co-workers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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