Specialist III, Events (Jordan Student Center) (Part Time)

Job Overview

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Compensation

Hourly
Range $17.16 - $18.78
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
flexible scheduling

Job Description

The Jordan Student Center serves as a dynamic hub for student engagement, events, and community activities within a diverse college environment. This center is dedicated to providing a welcoming, safe, and highly functional space that supports a wide array of events ranging from academic conferences to social gatherings. The facility supports students, staff, faculty, and off-campus clients by offering well-equipped spaces outfitted with modern audio-visual and computer equipment, as well as internet connectivity to meet the needs of various event types. The Student Center is a critical venue that fosters interaction and collaboration across different groups, including those from diverse academic, socioeconomic, cultural, ethnic, and ability backgrounds, ensuring accessibility and inclusiveness for all participants.

The role of an Event Facilitator at the Jordan Student Center is pivotal in ensuring that all events are executed smoothly and efficiently. This position involves facilitating consultations, organizing event spaces, timely physical setup, hosting responsibilities, and effective post-event wrap-up activities. The Event Facilitator is responsible not only for operational success but also for maintaining a safe environment within the facility. This includes opening and securing the building, performing routine safety checks, and ensuring compliance with college policies, as well as federal, state, and local laws and fire codes.

Beyond logistical management, the Event Facilitator acts as a liaison among clients, staff, faculty, and students, providing excellent customer service and anticipating client requirements to accommodate last-minute changes and troubleshoot any technical or scheduling conflicts. Experienced in the use of office and conferencing equipment, this professional must be adept in handling sensitive client information confidentially and resolving conflict with composure. Physical aspects of the job demand the ability to lift and move up to 50 pounds consistently and manage setups involving furnishings and equipment.

This role requires strong communication skills, an attention to detail, and the ability to prioritize and multitask in a fast-paced, multi-event environment. The successful candidate demonstrates adaptability, a positive and professional demeanor, and the capacity to work independently or collaboratively as needed. Reliability, punctuality, and interpersonal skills are essential to maintaining good working relationships and ensuring that the Student Center’s events contribute positively to the college community's vibrant campus life. The position represents an excellent opportunity for those passionate about event management, customer service, and fostering inclusive community spaces within an educational setting.

Job Requirements

  • high school diploma or equivalent
  • previous experience in event coordination or facility management preferred
  • ability to lift and move 50 pounds consistently
  • availability to work flexible hours including evenings and weekends
  • strong interpersonal and communication skills
  • ability to work independently and as part of a team
  • familiarity with safety regulations and local fire codes
  • basic knowledge of audio-visual technology and internet setup
  • customer service experience

Job Qualifications

  • knowledge of general office procedures
  • knowledge of internet use including setup of internet access
  • strong customer service orientation and communication skills
  • ability to handle sensitive client information with discretion while maintaining confidentiality
  • ability to handle conflict resolution with calm and deliberation
  • ability to set priorities and to organize tasks
  • ability to operate office and audio-visual equipment
  • ability to grow, adapt, take direction and work independently when necessary
  • interpersonal, problem solving, and decision making skills
  • reliable and punctual
  • attention to details
  • ability to communicate effectively with a broad range of people from diverse backgrounds
  • ability to work with all groups including those with disabilities

Job Duties

  • open the Student Center building and event spaces for daily operations
  • secure the building by locking all internal and external doors when not in use
  • check all spaces before clients arrive, ensuring setups meet prescribed expectations
  • set up audio/visual equipment and other amenities as outlined in the daily schedule
  • troubleshoot and resolve client equipment and setup compatibility issues
  • provide effective resolution in the event of client or scheduling conflicts
  • secure the building at night by locking all doors and ensuring all staff and clients have exited
  • perform timely event setups, including furnishings, audio-visual equipment, computer equipment, and internet connectivity
  • provide direct customer service through regular interaction with on- and off-campus clients, staff, faculty, and students in a multi-event environment
  • anticipate client needs by identifying potential conflicts or last-minute setup or equipment requirements, and facilitate requests throughout events
  • ensure client compliance with SLCC policies and procedures, as well as federal, state, and local laws and fire codes
  • assist conference clients by providing information and organizational consulting on setup, equipment, displays, traffic flow, and signage for diverse types of events
  • assist clients, staff, faculty, and students with information and directions
  • conduct regular maintenance checks of all conference and other spaces to ensure proper upkeep and return unneeded equipment to appropriate storage
  • cover full-day or other shifts as needed due to vacation requests or illness
  • prioritize daily activities and communicate any necessary event changes or modifications to supervisors and/or co-workers
  • regularly check the weekly events schedule for updates and additions
  • maintain professional, positive attitude and neat appearance

Job Criteria

Experience

Mid Level (3-7 years)


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