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Special Events Manager (Caesars Palace and Vanderpump Hotel LV)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Team-oriented work environment
Job Description
Caesars Entertainment, Inc., is a world-renowned leader in the casino-entertainment industry, recognized as the largest entertainment company of its kind in the United States. Established in 1937 in Reno, Nevada, Caesars Entertainment has expanded its reach through the development of new resorts, strategic acquisitions, and property expansions, operating major brands such as Caesars®, Harrah's®, Horseshoe®, and Eldorado®. Known for its commitment to excellence, the company focuses on delivering loyalty and exceptional value to guests by combining impeccable service, operational excellence, and innovative technology. Caesars Entertainment places a strong emphasis on its corporate social responsibility initiative called People Planet Play, which... Show More
Job Requirements
- High school diploma or equivalent is required
- four-year college degree in related field or comparable work experience highly preferred
- minimum of four years of related work experience
- excellent organizational skills
- strong verbal and written communication skills
- demonstrated problem-solving and critical thinking abilities
- ability to coordinate and execute multiple projects in fast-paced environment
- ability to obtain Nevada Gaming License
- professional appearance and ability to work effectively as team player
- must be able to work independently
- must be fluent and literate in English
- must be able to respond calmly and make rational decisions when handling guest and employee conflicts
- must be able to maneuver from floor to floor via stairways or escalator
- must be able to stand for prolonged periods of time (6 to 10 hours)
- must be able to walk long distances
- must be able to lift and carry a minimum of 25 pounds
- must have manual dexterity to stoop, bend, twist, grab, grip, type, pull, hold, tear, sort, and reach, as well as operate office and computer equipment
- must be able to tolerate areas containing secondhand smoke, dust, loud noises and bright lights
- must be able to work outdoors and in varying temperatures including extreme heat and humidity
- must be able to work a varied schedule including weekends, nights and holidays
Job Qualifications
- High school diploma or equivalent
- four-year college degree in a related field or comparable work experience highly preferred
- minimum of four years of related work experience in ticketed, retail, sales, casino player, special or promotional events
- excellent organizational skills
- strong verbal and written communication skills
- demonstrated problem-solving and critical thinking abilities
- ability to coordinate and execute multiple projects in a fast-paced environment
- ability to obtain a Nevada Gaming License
- professional appearance
- ability to work effectively as a team player
Job Duties
- Manages the events and promotions team in the design and execution of all events and promotions assigned
- coaches and develops team to ensure each event and promotion delights the guest and service initiatives are met or exceeded
- maintains a calendar of all scheduled Hospitality events and ensures files are in order and contain proper information
- communicates all upcoming events and promotions to the Marketing team and property operators
- maintains accurate records of all revisions and relays pertinent information to the appropriate client groups
- compiles, updates, and monitors various financial reports, verifies and reconciles all financial information and explains any discrepancies
- prepares cost projections for events and promotions and final actual costs at completion of events
- notifies municipal agencies to obtain specific permits for events and entertainment
- prepares submissions required by the Nevada Gaming Control Board and CET Compliance, Legal and Risk teams concerning events and promotions
- determines and coordinates necessary resources needed to execute each event and promotion
- processes cash transactions according to Marketing Operations policies
- plans, schedules and assigns work activities
- updates and monitors guest lists and accessible seating guest lists
- gathers all analysis of tickets for attendees
- resolves client and guest concerns and disputes
- greets guests during events and runs all events and promotions
- may plan or assist on Hospitality or Casino player events
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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