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Special Events Logistics Manager - MGM Fenway Music Hall

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $57,482.01 - $69,550.38
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Benefits

Personal Days
401(k) program with company match
Stock reimbursement program
New parent programs
caregiver leave
Baby bonuses
fertility support
adoption support
Foster support
Surrogacy support
Career and skill development programs
Tuition Reimbursement
Student loan repayment
Volunteer time off
Crowdfunding match
Medical
Vision
Dental
mental health benefits
flexible spending accounts
health savings accounts
Free concert tickets
Paid Time Off
Paid holidays
Paid sick time

Job Description

Live Nation Entertainment is the premier live entertainment company globally, composed of industry leaders Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized as the global leader in event ticketing, facilitating the sale of over 620 million tickets annually and serving approximately 10,000 clients worldwide. Live Nation Concerts stands as the largest provider of live entertainment worldwide, promoting more than 50,000 events every year for nearly 7,000 artists across over 40 countries. These interlinked businesses empower Live Nation Media & Sponsorship to craft impactful and strategic music marketing programs that connect over 1,200 sponsors with the... Show More

Job Requirements

  • One to three years experience in the hospitality industry
  • Working knowledge of computers including Excel, Word, and databases
  • Basic mathematical skills
  • Entry-level knowledge of restaurant and music hall operations and food preparation
  • Written and verbal communication skills
  • Time management skills
  • Ability to prioritize, organize and work in a fast-paced, high-volume environment.

Job Qualifications

  • One to three years experience in the hospitality industry
  • Working knowledge of computers including Excel, Word, and databases
  • Basic mathematical skills
  • Entry-level knowledge of restaurant and music hall operations, food preparation
  • Written and verbal communication skills
  • Time management skills
  • Ability to prioritize, organize and work in a fast-paced, high-volume environment.

Job Duties

  • Responsible for execution, servicing and detailing of assigned events once booked by the Special Events Department
  • Provides administrative support and assistance to the Special Events Sales Team
  • Distribution of all internal and external correspondence
  • Maintains departmental files
  • Supervise all aspects of operational set-up and break down of events including equipment needs, rental needs, and set up
  • Coordinates with Production department on all production aspects needed for an event
  • Liaison between client and Live Nation Team Members throughout Event
  • Liaison for venue and concessionaire communication and distribution of information internally and externally
  • Conduct Event Pre-Shift with Operations Managers and communicate event specifics at Team Member Pre-Shift
  • Assures seamless transition for Client from Sales Department to Operations Manager during Event
  • Handle all aspects of the Special Event once the Special Event Order has been distributed
  • Client interaction including site inspections and walk through with clients
  • Assist Sales Manager as requested with special needs by the client
  • Participate in meetings such as the Special Event Order Meeting and Production Meeting
  • Process all deposits and payments in a timely manner
  • Track status of payments made for all events with Sales Managers
  • Follow up on all accounts receivable and provide monthly update to Director of Sales and Business Manager
  • Verify Deposit/Payments tracking schedules with Sales Manager
  • Proper execution and completion of all post event paperwork including Party Recap Sheet and Receipts
  • Responsible for proper settlement or payment on night of event with client and entering billing information into POS to generate a final guest check
  • Manage staff hours to ensure budget adherence
  • Collect and update digital content for event marketing
  • Train all staff with regards to proper techniques and etiquette for service
  • Distribution of final contracted Special Event Orders to appropriate parties
  • Perform special projects as assigned by Director of Sales.

Job Location

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