SPECIAL EVENTS COORDINATOR

Chukchansi Gold Resort & Casino stands as California's premier integrated resort located in the heart of the Valley. Voted as the Valley's number one best local employer, the establishment offers a lively gaming experience complemented by world-class entertainment and luxurious accommodations. Each year, Chukchansi Gold welcomes thousands of guests from diverse backgrounds who come not only to enjoy the casino but also to partake in the many special events and promotions that enrich their visit. Known for its commitment to delivering exceptional guest experiences, Chukchansi Gold emphasizes the value of its team members by providing top-tier wages and an extensive benefits package valued between $43,000 and $58,000. The benefits include comprehensive medical and vision coverage, a 401K plan with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off, and more.

The role of Special Events Coordinator at Chukchansi Gold Resort & Casino is vital in ensuring the seamless creation, coordination, and implementation of all casino special events. This position is responsible for delivering a memorable and satisfactory experience for guests by designing promotions and events that align with the resort's high standards and dynamic atmosphere. The Special Events Coordinator is expected to interact effectively with both the public and team members, providing excellent customer service at all times, and generating an exciting and engaging environment on the casino floor. This includes managing all logistical aspects related to promotions, including the procurement and timely placement of necessary supplies, promotional checks, and decorations.

A significant aspect of this position involves the preparation and issuance of promotional checks based on prize values, ensuring compliance with associated tax forms and required documentation. The Coordinator must also maintain a deep understanding of all ongoing promotions and events to accurately communicate details to guests and team members, often using announcements to enhance the excitement and engagement during events. Another critical responsibility is evaluating each special event, such as slot tournaments, parties, giveaways, and entertainment activities, to facilitate improvements and ensure continual success.

The Special Events Coordinator authors a special events publication designed to keep all team members informed and engaged, further disseminating this information through a regularly updated Special Events Calendar. This role also involves coordinating with the advertising department for work orders and maintaining meticulous departmental records and reports. The Coordinator is expected to maintain consistent attendance and demonstrate flexibility in scheduling, including working days, nights, weekends, and holidays. Additional responsibilities include assisting the Internal Communications Specialist when necessary and upholding the highest standards of professionalism, courtesy, and positive attitude.

Considering the work environment, this role involves frequent interaction with guests in a sometimes smoke-filled, moderately loud casino setting. Physical demands include standing, walking, sitting, and handling objects and tools, with occasional need for reaching, balancing, crouching, or crawling. Excellent communication skills, organizational ability, and proficiency in Microsoft Word, Excel, and Outlook are essential. Bilingual Spanish skills are preferred but not mandatory. This comprehensive role is designed for individuals who are highly organized, detail-oriented, and passionate about enhancing guest experiences through extraordinary event management at a premier resort and casino.