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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
diversity and inclusion
meal discounts
Job Description
Gaylord Texan Resort & Convention Center is a premier hospitality destination located in Grapevine, Texas. Part of Marriott International's renowned portfolio of brands, the resort is celebrated for its exceptional meetings, vibrant entertainment, and unique leisure experiences designed to bring people together in extraordinary ways. Known for its comprehensive amenities, expansive event spaces, and superior guest services, Gaylord Texan Resort offers a dynamic work environment where employees, known as STARs, are valued for their creativity, entrepreneurial spirit, and dedication to delivering thoughtful, big-hearted service. As an integral part of Marriott International, the resort provides its team members with vast career... Show More
Job Requirements
- High school diploma or GED equivalent
- At least 1 year of related work experience
- No supervisory experience
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds
- Ability to follow company policies and maintain confidentiality
- Strong interpersonal and communication skills
Job Qualifications
- High school diploma or GED equivalent
- At least 1 year of related work experience
- No supervisory experience required
- Ability to learn and operate event software systems
- Strong communication and customer service skills
- Ability to work full-time on-site
- Commitment to company standards and guest service excellence
Job Duties
- Assist in coordinating special events and leisure experiences
- Check status of operation, lighting, AV, cleanliness, and system operation
- Follow training guidelines and support special events management
- Monitor and assist with employee training
- Operate software for ticketing, retail, inventory, and space usage
- Resolve financial, inventory, and numeric discrepancies
- Follow all company policies and procedures and maintain professionalism
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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