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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
employee wellness program
Job Description
Gaylord Texan Resort & Convention Center, located in Grapevine, Texas, is a premier destination offering world-class hospitality and entertainment experiences. Part of the Marriott International portfolio, Gaylord Hotels are known for their unique blend of culture, innovation, and exceptional guest service. The resort hosts an array of events and activities throughout the year, including special experiences like ICE!, Best of Florida Christmas, and SummerFest, which attract visitors from all over the country. Gaylord Texan Resort is committed to creating an inclusive workplace that celebrates diversity and fosters talent development, where every employee contributes to providing memorable experiences for guests in... Show More
Job Requirements
- High school diploma or equivalent
- at least one year of related work experience
- no supervisory experience required
- ability to stand, sit, or walk for extended periods
- ability to lift and move objects up to 25 pounds
- willingness to adhere to company policies and procedures
- maintain professional appearance and confidentiality
- legally authorized to work in the United States
Job Qualifications
- High school diploma or equivalent
- at least one year of related work experience
- proficiency with event software systems
- ability to communicate clearly and professionally
- strong problem-solving skills
- ability to work collaboratively in a team environment
- commitment to exceptional guest service
Job Duties
- Assist in coordinating the operation of all special events and entertainment activities
- review operational status including lighting, audiovisuals, cleanliness, and system functioning
- provide backup support to event managers and assistant managers following training guidelines
- supervise and assist in training all special event employees
- learn and operate event-related software systems such as ticketing, retail sales, inventory, and space use
- resolve financial, inventory, and numerical discrepancies
- ensure compliance with company policies and standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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