Special Events Attendant

Gaylord Opryland Resort & Convention Center, located in Nashville, Tennessee, is a renowned destination known for its exceptional guest experiences, luxurious accommodations, and extensive event spaces. It is part of the prestigious Marriott International portfolio, a global leader in the hospitality industry recognized for its commitment to quality service, diversity, and employee development. This large resort features a wide range of amenities including golf courses, fitness centers, multiple dining venues, entertainment options, and expansive convention facilities that host various exhibitions, shows, and events throughout the year. The resort prides itself on fostering a creative, welcoming, and team-oriented work environment where associates, known as STARs, are empowered to deliver heartfelt and thoughtful service to guests. Being part of Gaylord and Marriott opens doors to infinite career opportunities and benefits beyond a traditional hotel setting.

This position is a full-time, seasonal, non-management role within the Golf, Fitness, and Entertainment category at Gaylord Opryland Resort & Convention Center. The hourly pay is set at $17.50, positioning it as an accessible opportunity for those seeking meaningful work in a dynamic hospitality setting. The role involves providing outstanding guest service while supporting operations during a variety of exhibitions and entertainment shows. Responsibilities include operating rides and events that ensure guest safety and an enjoyable experience, selling tickets and merchandise using effective suggestive sales techniques, and managing the point of sale system accurately. The position demands excellent communication skills to respond promptly and courteously to guest inquiries using clear and professional language across multiple channels, including in-person, phone, and electronic communications. As a front-line ambassador, the employee will guide guests accurately to their destinations and maintain a professional appearance consistent with company standards.

A strong focus on compliance with company policies and procedures is mandatory, including reporting any accidents, injuries, or unsafe working conditions promptly. Maintaining confidentiality and protecting company assets are key responsibilities. The role requires anticipating and meeting guests’ service needs as well as fostering positive work relationships and teamwork to achieve shared goals. Employees are expected to stand, sit, or walk for extended periods during shifts and may need to lift, carry, push, drag, and place objects weighing up to 25 pounds safely and without assistance. Employees must be flexible to perform other reasonable duties as assigned. Gaylord Hotels emphasizes equality, diversity, and inclusion, making this an excellent work opportunity for individuals seeking an environment that values unique backgrounds and talents. Joining Gaylord means becoming part of an inspiring global team, unlocking your potential, and delivering exceptional guest experiences in an extraordinary setting.