Sparrow Coffee Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
promotion opportunities
Retirement Plan

Job Description

Sparrow Coffee Naperville is a vibrant and customer-centric coffee shop located at 120 Water Street Ste 110, Naperville, IL 60540. Known for its commitment to quality coffee and exceptional guest experiences, Sparrow Coffee fosters a warm and welcoming atmosphere where both customers and employees feel valued and appreciated. As a prominent local establishment, Sparrow Coffee prides itself on its community involvement and dedication to promoting sustainable and ethical coffee sourcing practices. The shop offers a range of delicious coffee beverages and light fare, complemented by a cozy and inviting environment ideal for socializing or relaxing with a great cup of coffee.

The Team Member role at Sparrow Coffee Naperville is centered around delivering outstanding guest services. This position is pivotal to the store’s success, as team members are responsible for managing customer interactions from taking orders and preparing beverages to ensuring a smooth and seamless overall experience within the cafe. Responsibilities include bagging to-go orders, bringing food to guests, and maintaining a clean and orderly workstation. The role offers both part-time (20 hours) and full-time (32+ hours) employment options, with flexible weekend availability required. Sparrow Coffee strongly believes in nurturing talent from within, providing clear pathways for advancement from team member to barista, supervisor, and management roles.

Those who join the team at Sparrow Coffee Naperville will benefit from a dynamic and supportive work environment where communication, teamwork, and positive attitudes are highly encouraged. Physical stamina and manual dexterity are important for handling equipment and performing a variety of tasks efficiently. Emphasis is also placed on adhering to health and safety guidelines, maintaining cleanliness, and ensuring food items are stored properly. This role is ideal for individuals passionate about customer service, eager to learn, and looking to grow within a reputable and community-focused coffee shop. Salary details are competitive and commensurate with experience, aligning with the company’s commitment to fair wages and employee satisfaction. Join Sparrow Coffee Naperville and become part of a friendly team dedicated to crafting memorable coffee experiences for every guest.

Job Requirements

  • High school diploma or equivalent
  • ability to operate kitchen and barista equipment
  • manual dexterity
  • physical stamina and endurance
  • good communication skills
  • team player mindset
  • flexible weekend availability

Job Qualifications

  • High school diploma or equivalent
  • good communication skills
  • ability to work in a team environment
  • knowledge of health and safety rules
  • manual dexterity
  • prior customer service experience preferred
  • ability to stay positive under pressure

Job Duties

  • Welcome and care for customers from ordering to delivering food and beverages
  • follow all provided guidelines for various workstations including dining room, register, expediter, kitchen, dishes, and coffee bar
  • maintain a clean and orderly workstation
  • ensure all food and other items are stored properly
  • perform other duties as assigned
  • operate order terminal and kitchen/barista equipment
  • bag to-go orders and bring food to guests

Job Criteria

Experience

No experience required


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