Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $11.80 - $14.75
Benefits
competitive salary
Health Insurance
Vision Insurance
Dental Insurance
401(k) plan with company matching
Paid Time Off
Employee Development Programs
Job Description
Kohler Co. is a globally recognized leader in manufacturing and innovation, known for its commitment to quality, creativity, and community. With a rich history rooted in excellence and a forward-looking culture, Kohler offers an engaging and supportive work environment that values investment in personal and professional development. Based in Green Bay, WI, the company proudly upholds a mission of contributing to a higher level of gracious living for those impacted by its broad range of products and services. The organization emphasizes diversity, equity, and inclusion, providing equal opportunity employment free from discrimination on the basis of race, religion, gender, or... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience within a spa environment preferred but not required
- Strong communication skills and ability to work in a fast-paced environment
- Strong detail-orientation
- Ability to perform tasks requiring use of multiple computer and guest management systems
- Obtain and maintain liquor servicing license
- Authorized to work in the US without requiring sponsorship now or in the future
- Ability to stand, walk, sit, climb, balance, stoop or kneel frequently
- Ability to lift and move objects up to 15 pounds frequently and up to 25 pounds occasionally
- Ability to meet specific vision requirements including close, distance, color, peripheral, depth perception, and focus adjustment
Job Qualifications
- High school diploma or equivalent
- Prior customer service experience in a spa environment preferred
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail
- Experience with computer and guest management systems
- Ability to obtain and maintain a liquor serving license
- Ability to handle guest interactions professionally
Job Duties
- Provide 5-star service and maintain cleanliness standards at a Forbes 5-Star level
- Use property management systems to process transactions and manage spa reservations accurately
- Maximize therapist and resource availability for spa treatments
- Communicate detailed knowledge of spa treatments, policies, and resort amenities to guests
- Support spa retail activities including recommending products and processing sales
- Handle guest feedback and complaints with supervision and resolve issues professionally
- Enforce spa policies to maintain a relaxing, safe atmosphere
- Participate in spa events and staff meetings
- Maintain facility safety, cleanliness, and replenish guest amenities
- Support spa food and beverage operations including obtaining liquor serving license
- Ensure compliance with grooming and company attendance policies
- Perform general cleaning duties including floors, restrooms, and spa cafe kitchen
Job Location
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