Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Benefits
401(k)
Dental Insurance
Employee Discounts
Health Insurance
Training and Development
Vision Insurance
Job Description
FFC is a leading fitness and wellness company dedicated to enhancing the lives of its members and guests by focusing on health, well-being, and exceptional customer experiences. Founded with the mission to improve overall health through innovative fitness solutions and personalized services, FFC operates multiple locations, including the FFC Park Ridge facility. The company embraces a diverse and inclusive culture, drawing strength from a team composed of people from various walks of life who bring unique ideas, perspectives, and expertise. This inclusive environment fosters innovation and community, making FFC a renowned name in the health and fitness industry.
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Job Requirements
- High school diploma or equivalent
- prior experience in customer service or receptionist role preferred
- excellent verbal and written communication skills
- ability to multitask and stay organized
- proficient with basic computer applications
- reliable and punctual
- friendly and professional demeanor
Job Qualifications
- High school diploma or equivalent
- previous customer service experience preferred
- strong communication and interpersonal skills
- ability to manage multiple tasks efficiently
- basic cash handling experience
- familiarity with spa or fitness industry a plus
Job Duties
- Welcome members with warmth and a smile
- maintain a clean and organized spa front desk and tanning areas
- answer and direct incoming calls professionally
- coordinate appointment bookings with spa staff for smooth scheduling
- process payments accurately and maintain balanced cash drawers
- make reminder and confirmation calls to clients
- educate clients on Recovery Lounge services, benefits, and products
- respond to members questions and provide support to other departments
Job Location
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