Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Exact $26.27
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
competitive salary
room discounts
Job Description
InterContinental Washington D.C. – The Wharf is a luxurious hotel destination located at The Wharf on Washington, D.C.'s historic Waterfront. This contemporary style hotel is perfectly positioned along the beautiful Potomac River, offering guests stunning waterfront views and close proximity to America's political epicenter. The hotel resides in the reimagined Wharf neighborhood, an area rich with maritime and industrial-working heritage. It provides guests not only exceptional accommodations but also a curated resort experience with modern luxury at its core. Key amenities include a relaxing seasonal rooftop pool that offers breathtaking views of the Potomac River and a full-service spa known... Show More
Job Requirements
- Education qualification or equivalent experience
- minimum of 1 year receptionist experience
- communication skills
- problem-solving skills
- fluency in the local language
- ability to handle guest concerns professionally
- willingness to work in a dynamic hotel environment
Job Qualifications
- Education qualification or equivalent experience
- minimum of 1 year receptionist experience
- excellent communication skills
- friendly and approachable demeanor
- problem-solving skills
- fluency in the local language
- additional language skills are a plus
Job Duties
- Deliver memorable guest experiences and the warmest of welcomes
- answer the phone and schedule services
- take, manage, and receive payments for guest bookings
- make the check-in and check-out process swift and seamless
- stay ahead of guests' needs to anticipate requests and offer tailored recommendations
- serve as the guests' trusted contact for billing and treatment recommendations
- resolve guest concerns with effective problem-solving
Job Location
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