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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $15.00 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career advancement opportunities
Employee Discounts
supportive work environment
Training and development opportunities
Job Description
This esteemed establishment is a Spa dedicated to providing a tranquil and rejuvenating experience to its clientele. Known for its commitment to excellence, it creates a welcoming environment where guests can relax and indulge in a variety of wellness and beauty treatments. The Spa prides itself on delivering high-quality services managed by a professional staff focused on customer satisfaction and personalized care. Operating within a vibrant hospitality setting, this Spa upholds values such as people as the core capability, heartfelt service, commitment to excellence, agility, and personal accountability. These core beliefs ensure every guest receives exemplary service during every visit.Show More
Job Requirements
- Minimum of one year receptionist or administrative experience
- Ability to sit for extended periods
- Ability to lift up to 10 pounds
- Ability to bend, reach, and use hands and fingers to operate a keyboard
- Flexibility to work extended hours as needed
- Strong communication skills
- Basic computer literacy
Job Qualifications
- Minimum of one year receptionist or administrative experience
- Strong customer service and communication skills
- Proficiency in scheduling and appointment management
- Ability to multitask and prioritize tasks efficiently
- Basic knowledge of administrative procedures and office equipment
- Attention to detail and ability to maintain neat and organized work areas
- Positive attitude and professional demeanor
- Ability to work independently and as part of a team
Job Duties
- Provide a warm and friendly welcome to clientele at all times
- Coordinate client consultation records with the assigned therapist
- Schedule appointments for clients and monitor availability of treatment and staff to ensure punctual service as per the relevant skills of therapists
- Organize schedules to fully utilize time and profitability while guaranteeing the clients’ needs are prioritized
- Assist with administrative duties such as receiving purchases and inventory reporting
- Monitor Spa desk reception area, refill Spa brochures and maintain general appearance
- Monitor supplies and maintain overall condition
- Process payments from clients for services and retail in the Spa
- Assist in getting client feedback on level of services delivered in order to improve service delivery
- Confirm appointments via phone and email and provide literature requests via email, fax or mail when requested
- Conduct walk-through in Spa waiting area and ensure a neat appearance
- Aid in the general coordination and relation between departments, whether it be staff related or on a guests’ behalf
- Certify the highest quality of service to the Spa aiding in gift certificate and retail sales, guest complaints and other duties and various tasks assigned by management
- Complete special administration based projects as assigned
- Follow sustainability guidelines and practices related to EarthView program
- Practice safe work habits
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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