Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $13.75 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Historic Davenport Hotel, Autograph Collection, is a prestigious and iconic hotel located in Spokane, Washington. This establishment stands as a beacon of elegance and tradition, known for its stunning architecture, rich history, and luxurious amenities. As part of the Autograph Collection, the hotel is recognized globally for delivering an exceptional blend of historic charm and modern sophistication, attracting both business and leisure travelers from around the world. The Historic Davenport Hotel prides itself on creating unique guest experiences marked by personalized service and exquisite surroundings.

Joining the team at the Historic Davenport Hotel means becoming part of a renowned hospitality brand that values professionalism, growth, and commitment to excellence. The hotel offers an atmosphere where hospitality professionals can thrive while contributing to a celebrated legacy that spans decades. Employees have the opportunity to engage with a diverse clientele, working in an environment that blends history with contemporary luxury.

We are currently seeking a friendly and customer service-oriented Spa Receptionist to complement our spa team. The ideal candidate will possess exceptional communication skills, a welcoming demeanor, and a passion for promoting relaxation and wellness. This role involves greeting guests, scheduling appointments, processing payments, and supporting the spa staff to ensure smooth daily operations. Additionally, the Spa Receptionist will have the opportunity to promote and sell spa products and services, making sales experience a valuable asset.

The Spa Receptionist position at the Historic Davenport Hotel offers more than just a job; it offers an opportunity to be part of a team that values your contributions and supports your professional development. This role is perfect for individuals who thrive in fast-paced environments and have a genuine desire to provide outstanding customer service. The position offers flexible working hours, including evenings, weekends, and holidays, making it ideal for those seeking varied schedules.

Working at the Historic Davenport Hotel means being part of a committed team within Davidson Hospitality Group, an award-winning full-service hospitality management company. Davidson Hospitality Group manages a wide portfolio of respected brands across the United States, known for its entrepreneurial spirit and dedication to personalized service. The organization offers rich career advancement opportunities and a supportive workplace culture where team members are appreciated and rewarded.

The salary for this role is competitive, set at USD 17.13 per hour, reflecting the value placed on each team member’s dedication and expertise. The Historic Davenport Hotel also supports its employees with a comprehensive benefits package designed to enhance their well-being and work-life balance. As part of a drug-free workplace, the company requires pre-employment drug testing and background checks and is a participant in E-Verify. Moreover, Davidson Hospitality Group is an equal opportunity employer, welcoming candidates of all backgrounds including minorities, females, veterans, individuals with disabilities, and members of the LGBTQ+ community.

Job Requirements

  • High school diploma or equivalent
  • 1-2 years of customer service experience preferably in hospitality or spa industry
  • Excellent communication skills
  • Ability to multitask
  • Strong attention to detail
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Basic computer skills including booking and scheduling software experience
  • Preferably sales experience

Job Qualifications

  • High school diploma or equivalent
  • Minimum of 1-2 years of experience in a customer service role, preferably in hospitality or spa industry
  • Excellent communication skills
  • Ability to multitask effectively
  • Strong attention to detail and organizational skills
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Basic computer skills, including booking and scheduling software experience
  • Sales experience is a plus

Job Duties

  • Greet guests and provide a welcoming environment
  • Schedule spa appointments and manage booking system
  • Handle payment processing and financial transactions
  • Assist spa staff with general support tasks
  • Promote and sell spa products and services
  • Maintain a clean and organized reception area
  • Respond to guest inquiries and resolve issues

Job Criteria

Experience

Mid Level (3-7 years)


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