Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Employee Discounts
Retirement Plan
Paid holidays
Job Description
HHM Hotels is a reputable hospitality company known for its commitment to excellence and providing exceptional guest experiences. As an equal opportunity employer, HHM Hotels embraces diversity and fosters an inclusive workplace culture across its properties. Their dedication to quality service is captured in their core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. This foundation supports their aim to deliver superior guest experiences while maintaining a supportive and rewarding environment for employees.
The Spa Receptionist position at HHM Hotels is a vital role that serves as the primary point of conta... Show More
The Spa Receptionist position at HHM Hotels is a vital role that serves as the primary point of conta... Show More
Job Requirements
- At least one year receptionist or administrative experience
- ability to sit for extended periods
- ability to lift up to 10 pounds
- ability to bend, reach, and use hands and fingers to operate keyboard
- willingness to work extended hours if necessary
- adherence to safety protocols
- commitment to sustainability practices
Job Qualifications
- Minimum one year receptionist or administrative experience
- strong interpersonal and communication skills
- ability to handle multiple tasks efficiently
- proficiency with scheduling and administrative software
- excellent customer service skills
- ability to work as part of a team
- commitment to professional and friendly demeanor
Job Duties
- Provide a warm and friendly welcome to clientele at all times
- coordinate client consultation records with the assigned therapist
- schedule appointments for clients and monitor availability of treatment and staff to ensure punctual service
- organize schedules to fully utilize time and profitability while guaranteeing clients' needs are prioritized
- assist with administrative duties such as receiving purchases and inventory reporting
- monitor spa desk reception area, refill spa brochures and maintain general appearance
- monitor supplies and maintain overall condition
- process payments from clients for services and retail in the spa
- assist in getting client feedback on level of services delivered in order to improve service delivery
- confirm appointments via phone and email and provide literature requests via email, fax or mail when requested
- conduct walk-through in spa waiting area and ensure a neat appearance
- aid in coordination and relation between departments for staff or guest needs
- certify the highest quality of service to the spa aiding in gift certificate and retail sales, guest complaints and other duties assigned by management
- complete special administration based projects as assigned
- follow sustainability guidelines and practices related to HHM's EarthView program
- practice safe work habits
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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