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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
Paid Time Off
Free monthly massages
Free monthly facials
Team member discounts
Employee assistance program
competitive pay
quarterly bonuses
Job Description
Massage Heights is a highly respected and rapidly growing wellness company specializing in massage therapy and skin care services. Founded on the belief in the healing power of touch, Massage Heights has established a reputation for delivering exceptional mental and physical wellness experiences to its clients. The organization is committed to fostering a diverse and inclusive environment while upholding strong values of loyalty, authenticity, diligence, and passion. As one of the leading providers of massage services, Massage Heights operates numerous locations and is dedicated to being the massage provider of choice for its community. The company prides itself on creating... Show More
Job Requirements
- Must have reliable transportation to commute between locations
- Must have a largely open schedule and flexibility to work non-traditional hours including weekends
- Ability to work 3-5 shifts per week including a mix of morning and evening shifts
- Must be able to thrive in a fast-paced team environment
- Must possess excellent interpersonal and communication skills
Job Qualifications
- Outstanding customer service and problem-solving skills
- Positive attitude
- Friendly and professional phone etiquette
- Ability to objectively receive feedback and integrate it into work
- Ability to multi-task
- Experience in customer-facing roles is preferred but not mandatory
Job Duties
- Greet guests and members with warm welcoming and positive energy
- Answer phones with fantastic phone etiquette including upbeat tone and articulation
- Maintain a mature temperament
- Build rapport with guests and members while waiting in lobby
- Schedule appointments check guests and members in and out and collect payments within robust software system
- Present/sell membership programs to new guests
- Retain members by providing an excellent client experience
- Work efficiently in a fast-paced environment
Job Criteria
Experience
No experience required
Job Location
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