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Spa Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Benefits

Bonus based on performance
Company parties
competitive salary
Dental Insurance
Employee Discounts
Flexible Schedule
free food and snacks
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development
Vision Insurance
Wellness resources

Job Description

Massage Heights Schertz is a renowned wellness establishment dedicated to promoting healing and well-being through massage and skincare therapies. As part of a larger network committed to the healing power of touch, Massage Heights stands out as a leader in the wellness industry by delivering exceptional mental and physical health benefits to its clients. The company places high importance on core values such as loyalty, authenticity, diligence, and passion, fostering an inclusive and diverse workplace where team members feel supported and empowered. Known for its customer-centric approach, Massage Heights integrates innovative wellness practices with an unwavering commitment to client satisfaction,... Show More

Job Requirements

  • Must have reliable transportation to commute between all eight of our locations
  • Must have outstanding customer service and problem-solving skills
  • Must have a positive attitude
  • Must have friendly and professional phone etiquette
  • Must have the ability to objectively receive feedback and integrate it into your work
  • Must have the flexibility to work a non-traditional schedule
  • Must have the ability to multi-task

Job Qualifications

  • Outstanding customer service skills
  • Strong problem-solving abilities
  • Positive attitude and professional phone etiquette
  • Ability to objectively receive feedback and improve
  • Experience working in fast-paced, dynamic environments
  • High school diploma or equivalent
  • Flexibility to work non-traditional schedules

Job Duties

  • Greet guests and members with warm, welcoming, and positive energy
  • Answer phones with fantastic phone etiquette, including upbeat tone and articulation
  • Maintain a mature temperament
  • Build rapport with guests and members while waiting in lobby
  • Schedule appointments, check guests and members in and out, and collect payments within our robust software system
  • Present/sell membership programs to new guests
  • Retain members by providing an excellent client experience
  • Work efficiently in a fast-paced environment

Job Location

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