Spa Front Desk

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.25 - $18.25
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities

Job Description

Fort Lauderdale Marriott Harbor Beach Resort & Spa is an upscale beachfront resort located in the vibrant city of Fort Lauderdale, Florida. Renowned for its luxurious accommodations, premium amenities, and breathtaking oceanfront views, the resort offers guests a tranquil, five-star experience that seamlessly combines relaxation and recreation. As part of Marriott International's globally recognized portfolio, the resort commits to delivering exceptional service and memorable experiences for every guest. The resort features a full-service spa, multiple dining options, beach access, and a variety of recreational activities, making it a popular destination for both leisure and business travelers.

The Spa Specialist position at the Fort Lauderdale Marriott Harbor Beach Resort & Spa is a critical role designed to enhance guest experiences through attentive, professional service within the spa environment. This part-time, non-management role involves several responsibilities geared toward supporting the daily operations of the spa. Spa Specialists act as the welcoming face of the spa, providing guests with information about services, promoting spa treatments and retail products, managing reservations, and processing payments. The position requires a hands-on approach that includes standing, walking, and moving around throughout the shift, as well as physical tasks such as lifting and moving objects within specified weight limits.

Spa Specialists play a vital role in creating a safe and pleasant environment by following company policies and adhering to quality standards. They must maintain a professional appearance and communicate effectively to ensure that all guest interactions reflect the resort’s commitment to excellence. Although prior work experience in a spa setting is not required, candidates with a high school diploma or GED equivalent are preferred. This entry-level opportunity provides a chance for individuals to enter the hospitality and wellness industry, develop customer service skills, and grow within a globally respected hotel brand.

Overall, this role is an excellent fit for energetic, customer-focused individuals who thrive in dynamic, guest-oriented environments and want to contribute to memorable spa experiences at one of Florida’s premier resorts. The position emphasizes creating positive guest interactions through attentive service, teamwork, and a proactive attitude. Joining the Fort Lauderdale Marriott Harbor Beach Resort & Spa as a Spa Specialist means being part of a dedicated team committed to delivering outstanding guest satisfaction while supporting the smooth daily operations of the spa facility.

Job Requirements

  • high school diploma or ged equivalent
  • no prior related work experience required
  • no supervisory experience required
  • must be able to stand, walk, and move around for extended periods
  • able to lift and carry objects up to 10 pounds without assistance and up to 25 pounds with team support
  • must follow company policies and procedures
  • maintain professional appearance and communication at all times

Job Qualifications

  • high school diploma or ged equivalent
  • strong communication and interpersonal skills
  • basic computer literacy and experience using reservation software
  • ability to stand and walk for extended periods
  • customer service oriented
  • ability to lift up to 10 pounds independently and up to 25 pounds with assistance
  • professional appearance and demeanor

Job Duties

  • promote spa services and retail products
  • schedule and confirm guest reservations
  • greet and check in guests upon arrival
  • provide information about spa treatments and answer guest inquiries
  • process payments and manage transaction systems
  • maintain cleanliness and organization of the spa reception area
  • adhere to company policies and safety standards

Job Criteria

Experience

No experience required


Job Location

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