Spa Director

Los Angeles, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $130,000.00 - $140,000.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Gym membership

Career development opportunities

Job Description

Four Seasons is a renowned global luxury hospitality company known for its exceptional service and world-class properties. With a presence in prime locations worldwide, Four Seasons consistently delivers unparalleled guest experiences marked by genuine attention to detail and heartfelt hospitality. The company is built upon a foundation of respect, collaboration, and a commitment to creating meaningful connections between guests, employees, and the surrounding community. Through its dedication to a world-class employee experience, Four Seasons fosters an inclusive culture that empowers its team members to excel and innovate.

The company believes in creating memorable impressions that enrich the lives ... Show More

Job Requirements

Work authorization for the location
Reading, writing and oral proficiency in English
Minimum 5 years of experience in luxury hotel spa operations
Proven management skills
Ability to lead and inspire a team
Strong problem-solving skills
Proficiency in administrative duties such as payroll and scheduling
Commitment to delivering exceptional guest experiences

Job Qualifications

Bachelor’s degree in hospitality management, business administration or related field preferred
Minimum of 5 years experience in luxury hotel spa management preferred
Proven leadership experience managing diverse teams
Excellent communication skills in English
Strong organizational and multitasking abilities
Knowledge of spa treatment modalities and wellness programs
Ability to develop and implement marketing and promotional strategies
Experience with budgeting and financial management
Skilled in staff training and development
Ability to handle emergency response procedures effectively

Job Duties

Manage and oversee the Spa, Fitness and Pool Departments and all they entail
Work with and supervise professional personnel such as Ayurvedic doctors, Herbalists, Medical Practitioners
Maintain operating criteria/spa concepts and be responsible for the coordination and scheduling of all Spa & fitness related services in relation to consistency with policies, philosophy and objectives for the Spa
Convey clear instructions and guidance to staff and establish working relationships that attain a high level of effective employee morale
Develop and enhance programs and policies to ensure employers of choice and retention of high performers and high potential managers
Oversee the cleanliness of the Spa, pool and fitness as well as coordinating special requirements with Housekeeping, Laundry, and Engineering
Understand and implement emergency response procedures and respond properly in any hotel/spa, pool & fitness emergency to assure staff and guest safety
Predict trends and implement for the good of the business
Liaise with the Public Relations Department to promote the Spa, pool & fitness and all relevant treatments/philosophies
Develop programs, marketing initiatives and promotions to increase revenue opportunities and guest experience
Create Wellness and Fitness experiences aligned with guest interests and abilities
Establish beneficial partnerships with product, equipment, and supply vendors
Schedule staff and complete payroll records and reports
Administer goods, requisitions, inventories, storage, and cost-effective usage of materials
Issue recommendations regarding operating and capital investment budgets and periodic financial evaluations
Promote growth through increasing revenue and operational efficiency while maintaining spa morale

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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