Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Benefits
Medical insurance
Dental Insurance
401k Match
Paid Time Off
Employee assistance program
companywide hotel room discounts
wellness programs
Job Description
Pyramid Global Hospitality is a leading company in the hospitality industry known for its dedication to placing people first. With a global presence across over 230 properties worldwide, Pyramid Global Hospitality focuses on cultivating a supportive and inclusive work environment that embraces diversity and promotes employee growth and development. The company’s commitment to a "People First" culture is evident in its comprehensive employee benefits, including health insurance, retirement plans, paid time off, wellness programs, local discounts, and special employee rates on hotel stays. Moreover, Pyramid Global Hospitality invests heavily in ongoing training and professional development, empowering its staff to build... Show More
Job Requirements
- High school diploma or equivalent
- Proficiency in Microsoft Office applications including Word, Excel, and Outlook
- Current TABC and Food Handler Certificates
- Experience in hospitality with a focus on the spa industry preferred
- Strong communication and customer service skills
- Ability to maintain professional appearance and demeanor
- Capable of multitasking and managing appointments efficiently
Job Qualifications
- Must have a high school diploma or equivalent
- Proficient in Microsoft Office software applications such as Word, Excel, and Outlook
- Must have current TABC and Food Handler Certificates
- Hospitality experience with knowledge of spa industry a plus
Job Duties
- Greet guests as they enter the spa
- Provide guests with tours and information related to the spa and its features
- Assist guests with any questions they may have
- Answer telephone calls and emails based on resort standards of excellence
- Take appointments either by phone, email or in person and schedule them correctly with the perfect spa day for the guest in mind
- Maintain thorough knowledge of and adherence to all procedures, protocols, and standards of the spa
- Perform daily tasks as detailed on checklists and SOPs
Job Location
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