Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Benefits
competitive pay
Incentive programs
Health Insurance
generous discounts
Paid training
State-of-the-art facility
employee recognition
Job Description
The Woodhouse Day Spas is renowned as America's best day spa, having earned prestigious recognition from American Spa Magazine for its commitment to luxury and exceptional guest experiences. As a leader in affordable luxury within the spa industry, The Woodhouse Day Spas prides itself on creating memorable, serene environments where guests can relax, rejuvenate, and feel genuinely cared for. With multiple locations nationwide, The Woodhouse Day Spas offer a comprehensive range of services tailored to meet the needs of discerning clients seeking high-quality spa treatments. The company culture centers around team member appreciation, professional growth, and delivering excellence through every interaction.
Currently, The Woodhouse Day Spas is inviting enthusiastic, passion-driven individuals to join their team as Spa Concierges, available in both full-time and part-time capacities. The Spa Concierge role is pivotal to The Woodhouse experience, as they serve as the welcoming face and guiding presence for guests from the moment they step through the door. This position requires a warm, attentive personality dedicated to providing personalized, exceptional service that creates lasting impressions and fosters guest loyalty.
At The Woodhouse, staff members are equipped with comprehensive training through the "The Woodhouse Way" program, which instills the tools, knowledge, and intentionality necessary to offer superior guest experiences consistently. This role not only involves direct guest engagement but also supports the leadership team by ensuring seamless daily operations and maintaining the tranquil ambiance characteristic of The Woodhouse brand. The Spa Concierge helps uphold the spa environment with ideal lighting, music, scent, and cleanliness to maintain that luxurious feel.
The Woodhouse Day Spas emphasize the importance of small personal touches like remembering guests' favorite drinks, special occasions, and preferences to enhance the overall experience. Employees are recognized and celebrated for their contributions and growth, fostering a workplace environment where opportunity and advancement are integral aspects of the journey. As a company that values its people, The Woodhouse offers competitive pay, incentive programs, and comprehensive benefits for full-time employees, including health insurance and generous discounts on services and products.
Working at The Woodhouse means being part of a family that is not just a business but a community devoted to wellness and luxury hospitality. The spa's environment is drug-free and smoke-free, ensuring a safe and healthy workplace for all team members and guests alike. If you are passionate about hospitality, dedicated to exceptional service, and eager to make a meaningful difference in people's lives, the Spa Concierge role at The Woodhouse Day Spa offers a rewarding career path with ongoing support and recognition.
Currently, The Woodhouse Day Spas is inviting enthusiastic, passion-driven individuals to join their team as Spa Concierges, available in both full-time and part-time capacities. The Spa Concierge role is pivotal to The Woodhouse experience, as they serve as the welcoming face and guiding presence for guests from the moment they step through the door. This position requires a warm, attentive personality dedicated to providing personalized, exceptional service that creates lasting impressions and fosters guest loyalty.
At The Woodhouse, staff members are equipped with comprehensive training through the "The Woodhouse Way" program, which instills the tools, knowledge, and intentionality necessary to offer superior guest experiences consistently. This role not only involves direct guest engagement but also supports the leadership team by ensuring seamless daily operations and maintaining the tranquil ambiance characteristic of The Woodhouse brand. The Spa Concierge helps uphold the spa environment with ideal lighting, music, scent, and cleanliness to maintain that luxurious feel.
The Woodhouse Day Spas emphasize the importance of small personal touches like remembering guests' favorite drinks, special occasions, and preferences to enhance the overall experience. Employees are recognized and celebrated for their contributions and growth, fostering a workplace environment where opportunity and advancement are integral aspects of the journey. As a company that values its people, The Woodhouse offers competitive pay, incentive programs, and comprehensive benefits for full-time employees, including health insurance and generous discounts on services and products.
Working at The Woodhouse means being part of a family that is not just a business but a community devoted to wellness and luxury hospitality. The spa's environment is drug-free and smoke-free, ensuring a safe and healthy workplace for all team members and guests alike. If you are passionate about hospitality, dedicated to exceptional service, and eager to make a meaningful difference in people's lives, the Spa Concierge role at The Woodhouse Day Spa offers a rewarding career path with ongoing support and recognition.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Must have excellent communication skills
- Ability to provide exceptional guest service
- Ability to work flexible hours including weekends
- Must be able to stand for extended periods
- Must pass background check and drug screening
Job Qualifications
- High school diploma or equivalent
- Previous customer service or hospitality experience preferred
- Excellent interpersonal and communication skills
- Ability to multitask and manage time efficiently
- Friendly and approachable personality
- Strong attention to detail
- Ability to work both independently and as part of a team
Job Duties
- Provide personal attention to guests from arrival to departure
- Educate guests about The Woodhouse experience including amenities and locker room
- Answer phone calls with a friendly and professional demeanor
- Maintain the spa environment with proper lighting, music, and scent
- Remember guest preferences and special occasions
- Support leadership team by managing daily operations smoothly
- Ensure the spa entrance and common areas are clean and welcoming
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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