Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
Woodhouse Spa is a distinguished leader in affordable luxury and a premier spa franchise known for delivering an exceptional wellness experience to clients through its holistic and customizable treatments. Established in 2001, Woodhouse has grown to over 85 locations nationwide, earning accolades such as being consistently voted Best of Plano Magazine and featuring on Most Stylish Finds. The brand stands out for creating unique spa experiences designed to provide lasting wellness benefits and complete relaxation in an atmosphere that feels both luxurious and accessible. Woodhouse Spa's commitment is to exceed guests' expectations through quality, passion, and personalized care by employing... Show More
Job Requirements
- High school diploma or equivalent
- Preference for 5 years hospitality or retail experience
- Experience with appointment scheduling systems
- Ability to stand for up to 6 hours
- Ability to lift up to 30 pounds
- Capacity to walk through spa premises multiple times during shift
- Good communication skills
- Ability to multitask in a fast-paced environment
- Availability to work evenings and weekends
Job Qualifications
- Passionate about hospitality and spa industries
- Proven track record in guiding guests with product selections to support spa retail sales goals
- Knowledgeable about spa services and able to guide guests to appropriate selections
- Computer savvy with experience in appointment scheduling systems
- Detail-oriented
- Demonstrate leadership abilities
- Excellent customer service skills
- Ability to handle difficult situations calmly
- Highly effective at multitasking
- Flexible availability including evenings and weekends
- Ability to work closely with spa professionals to support guest services
Job Duties
- Answer all calls before the third ring
- Utilize knowledge of treatments to tailor the guest experience
- Inquire and listen for ways to 'surprise and delight' our guests, noting all details in appointment notes and providing specific actions for their visit
- Review next day’s schedule to ensure all guest appointments are confirmed, special occasions noted and planned, intake forms sent, and appointment book maximized and accurate
- Ensure Relaxation Lounge, Changing Lounge and common spaces are clean, clutter-free and well-prepared providing a calm, peaceful environment ready for guests
- Anticipate and prepare for each guest's arrival by reviewing key notes on each reservation and profile
- Warmly welcome each guest and provide world-class hospitality
- Ensure each guest has a wonderful experience
- Perform check-out process smoothly and accurately
- Close the sale of recommended products through excellent product knowledge
- Promote all offers including gift cards and series
- Efficiently rebook guests for future appointments
- Show appreciation for guests at every opportunity
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter