Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Standard Hours
Benefits
Tuition Reimbursement
Fitness Reimbursement
Wellbeing reimbursement
Discounted parking
Medical insurance
Dental Insurance
Vision Insurance
Flex Spending Account
Disability insurance
Life insurance
Roth IRA
401(k) options
Discounted stock purchase options
Paid sick time
Paid vacation time
paid holiday time
Additional paid days off
Paid Family Bonding Time
Financial adoption assistance
Free room nights
discounted room nights
Employee assistance program
Additional discounts
Job Description
Hyatt Regency Waikiki is a premier beachfront hotel situated just steps from the azure blue waters and soft sands of Waikiki Beach. Located directly across from the iconic Duke Kahanamoku Statue and near the famous Diamond Head Crater, this luxurious hotel offers guests a vibrant city center atmosphere combined with the spirit of Aloha. With 1230 rooms, the property boasts beautifully appointed accommodations and a range of amenities designed to enhance the guest experience. From culturally immersive activities to locally sourced dining specialties and boutique shopping, Hyatt Regency Waikiki ensures every visitor enjoys a memorable stay. The hotel features a stunning swimming pool overlooking the Pacific Ocean, perfect for relaxation and recreation. The emphasis on personalized service and an authentic Hawaiian ambiance makes Hyatt Regency Waikiki a sought-after destination for travelers seeking both comfort and cultural enrichment.
The role of Spa Concierge at Hyatt Regency Waikiki is vital in fostering an atmosphere of calm and relaxation for spa guests. This position is responsible for scheduling various spa treatments, handling guest registration efficiently, and processing payments including room charges, credit cards, and cash transactions. As the face of the spa, Spa Concierges handle reservations for individual treatments as well as deluxe spa packages, ensuring each guest receives a seamless and personalized experience. Additionally, the Spa Concierge provides expert recommendations on spa products and treatment options to enhance wellness and promote an indigenous spa experience. This role requires excellent communication skills, attention to detail, and a strong commitment to delivering exceptional customer service in a luxurious resort setting. Candidates with prior spa reception experience in hotel spa or resort environments will find this role rewarding and well-suited to develop their career in hospitality. The position offers an hourly pay rate of $20.00 and a variety of benefits designed to support employee wellbeing and growth.
The role of Spa Concierge at Hyatt Regency Waikiki is vital in fostering an atmosphere of calm and relaxation for spa guests. This position is responsible for scheduling various spa treatments, handling guest registration efficiently, and processing payments including room charges, credit cards, and cash transactions. As the face of the spa, Spa Concierges handle reservations for individual treatments as well as deluxe spa packages, ensuring each guest receives a seamless and personalized experience. Additionally, the Spa Concierge provides expert recommendations on spa products and treatment options to enhance wellness and promote an indigenous spa experience. This role requires excellent communication skills, attention to detail, and a strong commitment to delivering exceptional customer service in a luxurious resort setting. Candidates with prior spa reception experience in hotel spa or resort environments will find this role rewarding and well-suited to develop their career in hospitality. The position offers an hourly pay rate of $20.00 and a variety of benefits designed to support employee wellbeing and growth.
Job Requirements
- High school diploma or equivalent
- Experience in spa reception or hotel spa environment preferred
- Excellent communication skills
- Ability to multitask
- Basic knowledge of spa services
- Proficiency in payment processing
- Strong customer service skills
Job Qualifications
- High school diploma or equivalent
- Prior spa reception or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage reservations efficiently
- Knowledge of spa treatments and wellness products
- Customer service oriented
- Ability to handle payment processing
Job Duties
- Schedule spa treatments and manage bookings
- Greet and register spa guests
- Process payments including room charges, credit cards, and cash
- Make product and treatment recommendations
- Handle spa reservations for packages and individual treatments
- Promote wellness and create a calming spa environment
- Serve as the final point of contact for guests' spa experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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