SPA CONCIERGE - FULL TIME

Hyatt Regency Waikiki Beach Resort and Spa is a premier hospitality establishment situated in one of the most sought-after locations in Hawaii. This luxurious hotel boasts 1230 elegantly appointed rooms and suites, conveniently located just steps away from the stunning azure waters and soft sands of Waikiki Beach. Hyatt Regency Waikiki is directly across from the world-famous Duke Kahanamoku Statue and in close proximity to iconic landmarks such as Diamond Head Crater, making it an ideal destination for travelers seeking an unforgettable Hawaiian experience. The resort combines the spirit of Aloha with modern amenities, offering guests cultural activities, a swimming pool with breathtaking Pacific Ocean views, locally sourced dining specialties that showcase the flavors of the islands, and a range of unique on-site boutiques. As part of the Hyatt brand, known globally for exceptional customer service and hospitality excellence, this property prides itself on delivering personalized services that cater to the diverse needs of guests from around the world. Whether guests are visiting for leisure or business, they can expect a welcoming environment that embodies Hawaiian culture and exceptional comfort.

The Spa Concierge position at Hyatt Regency Waikiki is a vital role focused on creating an atmosphere of tranquility and relaxation for spa guests. This role requires excellent interpersonal skills and a genuine passion for wellness to effectively communicate with guests and provide tailored service. A Spa Concierge is responsible for scheduling spa treatments, registering guests, and handling various forms of payment including room charges, credit cards, and cash transactions. The position involves managing spa reservations for both deluxe spa packages and individual treatments. Additionally, the Spa Concierge serves as a knowledgeable resource by making thoughtful product and treatment recommendations that enhance guests' spa experience. As the final point of contact for the spa, the Concierge plays a key role in promoting wellness and ensuring that each visitor enjoys an authentic and rejuvenating spa experience. This role is ideal for individuals with spa reception experience in a resort or hotel environment who thrive in a fast-paced setting and are committed to excellent service. The role offers a competitive pay rate of $20.00 per hour and the opportunity to work within a vibrant team dedicated to delivering top-tier hospitality. Hyatt Regency Waikiki emphasizes employee development and well-being, offering a supportive culture and a range of benefits to its staff. Working at Hyatt means joining a global company that values diversity, inclusion, and meaningful guest interactions, facilitating an enriching career in the hospitality industry.