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Spa Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
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Benefits

competitive pay
Incentive programs
Paid vacation
Employee Discounts
Paid training
State-of-the-art facility

Job Description

The Woodhouse Day Spas is a nationally recognized spa franchise renowned for its commitment to providing affordable luxury wellness experiences. Established in 2001, The Woodhouse has grown to include over 85 locations across the United States, each dedicated to delivering unparalleled spa services such as signature massages, facials, body treatments, and holistic rituals designed to promote long-lasting wellbeing. Unlike typical spas, the Woodhouse brand focuses on fostering a welcoming, serene environment that supports total mind and body wellness, making it a beloved destination for guests seeking quality self-care in a neighborhood setting. The franchise emphasizes a warm, personal touch and... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or hospitality
  • excellent communication skills
  • ability to multitask efficiently
  • strong attention to detail
  • ability to work a flexible full-time schedule
  • commitment to a drug-free and smoke-free workplace environment

Job Qualifications

  • High school diploma or equivalent
  • previous customer service or hospitality experience preferred
  • excellent communication and interpersonal skills
  • ability to multitask and maintain composure in a fast-paced environment
  • strong attention to detail and guest-oriented mindset
  • proficiency in phone etiquette and reception duties

Job Duties

  • Provide personal attention from the time the guest walks through the door
  • educate guests on the Woodhouse experience including warm welcome and introduction to locker room and amenities
  • answer the phone with a smile each and every time
  • act as the brand ambassador ensuring the spa environment is clean, safe, and optimally set with lighting, music, and scent
  • remember small personalized details such as guests favorite drink, warm inviting neck wraps, birthdays and anniversaries
  • serve as backup for the leadership team and ensure smooth operations when leaders are occupied

Job Location

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