Spa Concierge

Four Seasons is a renowned luxury hospitality company known globally for its exceptional service and commitment to creating unforgettable experiences for guests, residents, and partners. Powered by a team of passionate individuals, Four Seasons fosters a culture that encourages personal and professional growth while emphasizing respect and genuine care for others. The company operates numerous resorts, hotels, and residences around the world, each dedicated to providing world-class service that blends luxury with heartfelt hospitality. Their philosophy centers on creating lifelong impressions through meaningful connections with people and the environment.

At the heart of the Rockies, Four Seasons Resort and Residences in Colorado offers a unique lifestyle opportunity that combines breathtaking natural surroundings with access to year-round outdoor activities and proximity to vibrant city life in Denver. This location is a hub for wellness and relaxation, attracting guests looking for a serene and rejuvenating experience amid stunning mountain landscapes. The resort is deeply embedded in the local community, participating in initiatives that support regional and global causes, underlining its commitment to social responsibility.

The Spa Concierge role at Four Seasons Resort in Colorado is a vital position responsible for managing the reception desk of the Spa and ensuring a seamless and welcoming experience for every guest. The Spa Concierge acts as the first point of contact, greeting guests with warmth and professionalism while handling appointment scheduling, check-ins, and check-outs effectively. This role requires close collaboration with the Spa Manager to maintain the spa’s environment at the highest standards, ensuring that all areas are well-presented and guest services meet Four Seasons’ signature level of excellence.

This position offers a dynamic work environment where no two days are the same. The Spa Concierge engages directly with guests to meet their needs and special requests, often providing personalized recommendations for treatments and retail products to enhance their spa experience. Utilizing the Point of Sales System is a key aspect of the role, enabling accurate transaction processing. Additionally, the Concierge may support Spa Attendants and assist with various duties as needed, contributing to the smooth operation and overall guest satisfaction of the spa.

Ideal candidates for this role bring a passion for wellness and holistic health modalities, combined with strong customer service skills developed through prior experience in luxury spa or guest service roles. The ability to thrive in a fast-paced environment while maintaining excellent organizational skills is essential. Fluency in English and eligible work authorization in the United States are prerequisites.

Four Seasons provides competitive compensation starting at $25.58 per hour for this full-time position, along with outstanding benefits including winter season lifestyle perks, merchant and eco passes, a 401k plan with company match, medical, dental, and life insurance, discounted travel and services across Four Seasons properties worldwide, and employee amenities such as a cafeteria and complimentary uniform cleaning. Beyond tangible benefits, employees become part of a supportive work family that invests in their growth, encourages creativity and input at all levels, and offers opportunities to elevate their craft locally and internationally.

Flexible scheduling that accommodates morning, afternoon, evening, weekend, and holiday shifts is expected, reflecting the commitment to meet guest needs throughout the year. Joining Four Seasons Resort and Residences in Colorado means becoming part of a vibrant community dedicated to excellence in hospitality, personal development, and environmental and social impact.