Spa Concierge

The Woodhouse Day Spa is a locally owned and operated franchise known for delivering affordable luxury spa experiences. Established as a leader in its industry, The Woodhouse focuses on providing an exceptional environment where guests feel valued and pampered from the moment they arrive. The spa prides itself on creating a memorable atmosphere that caters to the personal preferences and comfort of each visitor, setting a high standard for customer service and guest satisfaction. The company employs a team-oriented culture that emphasizes respect, excellence, and personal attention to detail.

The Woodhouse Day Spa is currently seeking a dedicated and passionate Spa Concierge to join its team. This role is ideal for someone who enjoys engaging with people, thrives in a collaborative work environment, and is committed to delivering outstanding customer service. As a Spa Concierge, the primary responsibility is to ensure every guest experience is seamless, welcoming, and memorable. From greeting guests warmly upon arrival to educating them about the full range of spa services and amenities, the Concierge plays a crucial role in upholding The Woodhouse brand and enhancing the overall spa experience.

The position involves being a brand ambassador by maintaining a clean, comfortable, and inviting atmosphere through thoughtful attention to lighting, music, and scent. The ideal candidate will remember the little details that make a significant impact, such as guests’ names, favorite drinks, and special occasions like birthdays and anniversaries. Additionally, the Concierge will support the leadership team by stepping in for essential tasks when needed to keep daily operations running smoothly.

This full-time or part-time role offers competitive pay along with incentive programs that reward outstanding performance. Benefits include paid time off for all employees, a 401(k) matching plan, employee discounts, and employer-sponsored health insurance plans. The Woodhouse Day Spa values work-life balance and offers a flexible schedule to accommodate different needs. These perks underscore the company’s commitment to its employees’ well-being and professional growth.

Working at The Woodhouse means becoming part of a respected team that values integrity, respect, and high standards for guest service. The spa is an equal opportunity employer and maintains a drug-free and smoke-free workplace. As an independently owned franchise, hiring decisions are managed locally, ensuring a personalized hiring process focused on finding team members who align with the brand’s mission and culture. This role offers the chance to make a difference in guests’ lives and be an integral part of a thriving luxury spa business dedicated to excellence and employee satisfaction.