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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
Incentive programs
Paid Vacations
Employee Discounts
Paid training
Modern facility
Equal opportunity employer
Job Description
The Woodhouse Day Spas is recognized as America's best day spa, having earned this prestigious accolade in 2012 and 2013 as awarded by American Spa Magazine. Established in 2001, Woodhouse has meticulously crafted a reputation as a premier spa franchise known for its fresh approach to self-care and wellness. With over 85 locations nationwide, the company stands out as the gold standard of neighborhood spas, delivering not only signature massages, facials, and body treatments but also holistic rituals that foster total well-being. Woodhouse prides itself on offering affordable luxury, where emphasis is placed on creating memorable, relaxing experiences that revitalize... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or related field
- Strong communication skills
- Ability to multitask
- Detail-oriented mindset
- Availability to work full-time
- Commitment to maintaining a clean and safe work environment
Job Qualifications
- High school diploma or equivalent
- Previous customer service or spa industry experience preferred
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks efficiently
- Strong attention to detail and dedication to guest satisfaction
- Ability to work in a fast-paced, luxury spa environment
- Professional demeanor and appearance
Job Duties
- Provide personal attention to guests from their arrival through their entire spa experience
- Educate guests on the Woodhouse experience, including amenities and locker room introduction
- Answer phone calls warmly and efficiently
- Ensure the spa environment is clean, safe, and inviting with appropriate lighting, music, and scent
- Remember guest preferences such as favorite drinks, neck wraps, birthdays, and anniversaries
- Support the leadership team by ensuring smooth daily operations
- Maintain high standards of guest service and satisfaction
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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