Spa Concierge

The Woodhouse Day Spas is recognized as America's best day spa, having earned this prestigious accolade in 2012 and 2013 as awarded by American Spa Magazine. Established in 2001, Woodhouse has meticulously crafted a reputation as a premier spa franchise known for its fresh approach to self-care and wellness. With over 85 locations nationwide, the company stands out as the gold standard of neighborhood spas, delivering not only signature massages, facials, and body treatments but also holistic rituals that foster total well-being. Woodhouse prides itself on offering affordable luxury, where emphasis is placed on creating memorable, relaxing experiences that revitalize guests long after they leave. Each spa operates under the leadership of enthusiastic franchisees who uphold the brand's dedication to excellence, guest satisfaction, and community warmth. The company culture is steeped in intention and passion, where employees are seen as integral members of the Woodhouse family, ensuring that every interaction reflects professionalism and genuine care.

We are currently seeking a Full-Time Spa Concierge to join our team. This role is pivotal to delivering the exceptional guest experience that defines The Woodhouse Day Spas. As a Spa Concierge, you will be the first point of contact for guests, embodying the spirit of hospitality from the moment they walk through the door until they depart feeling completely renewed. Your responsibilities will include warmly welcoming and educating guests about the spa’s offerings and amenities, answering phone inquiries with enthusiasm, and maintaining a tranquil and inviting environment characterized by perfect lighting, soothing music, and signature scents. You will also play a vital role in personalizing guest experiences by remembering individual preferences such as favorite drinks, special dates, and comfort rituals. Beyond guest services, the Spa Concierge acts as a support to the leadership team, ensuring operational smoothness and assisting in maintaining the spa’s high standards of safety and cleanliness.

At The Woodhouse Day Spas, we invest in our team through paid training programs like "The Woodhouse Way," a comprehensive training process designed to equip you with the knowledge, skills, and intentional mindset needed to provide unmatched guest care. We believe in celebrating our employees’ growth and success, offering competitive pay, incentive programs, paid vacations, and generous discounts on spa services and products. Working in a modern, state-of-the-art facility, you will thrive in an environment that values balance, wellness, and community. Woodhouse is an equal opportunity employer and maintains a drug-free and smoke-free workplace. If you are passionate about wellness and desire a meaningful role where your talents directly enhance others’ well-being, join us at The Woodhouse Day Spas and be part of a team where passion meets purpose.