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Spa Attendant - (Expired Job)

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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Free parking
Commuter assistance
Dental Insurance
Health Insurance
401(k) matching
Paid Time Off
Vision Insurance
Life insurance

Job Description

The Edgewater Spa is a premier spa destination located in Madison, known for its commitment to whole-body well-being and luxurious services. Situated on the waterfront, the spa offers a tranquil and scenic lakeside environment where guests can escape the stresses of everyday life and immerse themselves in relaxation and rejuvenation. The Edgewater Spa is renowned for its comprehensive range of spa and wellness services, including massages, facials, group fitness classes, and personal training sessions. This variety ensures that clients, whether local residents seeking a day of pampering or resort guests looking for a quick treatment, find the perfect service tailored to their needs. The spa prides itself on the quality of care provided by professionally trained health and wellness specialists who bring expertise and personalized attention to every guest interaction.

The Spa Attendant role at The Edgewater Spa is an integral part of maintaining the exceptional standards that define the guest experience. This position calls for individuals with a passion for creating a welcoming and supportive atmosphere within the spa environment. Spa Attendants are responsible for greeting guests warmly, conducting informative tours of the spa and fitness center, and ensuring the facility remains immaculate and well-stocked throughout the day. The role also extends to supporting concierge services for The Edgewater Hotel's Langdon Building, highlighting the importance of adaptability and a high service orientation. Candidates for this role must demonstrate outstanding customer service skills to meet and exceed guest expectations consistently. This position offers flexible scheduling, including opportunities to work days, nights, and weekends, accommodating diverse availability needs.

In addition to the dynamic work environment, The Edgewater Spa offers a comprehensive benefits package that showcases the company’s commitment to the well-being of its team members. Full-time employees enjoy medical, dental, and vision coverage, along with paid time off, 401K contribution matching, and voluntary life insurance. Team members also benefit from discounts at the spa, affiliated restaurants, and partnered hotels, plus convenient options for parking and public transit use. These perks not only add value but also foster a supportive workplace culture that recognizes and rewards dedication and professional growth.

Working at The Edgewater Spa means being part of a team that values both wellness and excellence. Spa Attendants play a crucial role in delivering the spa’s promise of rejuvenation and luxury by ensuring every guest feels cared for and every service is supported by a pristine environment. This position is well suited for individuals who are active, customer-focused, detail-oriented, and enjoy working in a vibrant and health-conscious setting. The ability to perform physical tasks, such as restocking, towel folding, and general housekeeping within the spa, is essential, alongside maintaining an upbeat and team-oriented demeanor. The Edgewater Spa encourages candidates who are eager to bring their enthusiasm and professionalism to an esteemed spa environment where their efforts will be both valued and rewarded.

Job Requirements

  • previous guest service experience
  • ability to carry out all job duties efficiently
  • caring, hard-working, outgoing individual
  • ability to meet or exceed customer expectations
  • team-oriented attitude
  • detail-focused mind
  • excellent customer service skills
  • flexible schedule including evenings, weekends, and holidays
  • physical ability to stay on your feet, restock facilities, fold towels and spa robes, and complete general housekeeping
  • able to lift or move up to 50 pounds
  • able to perform tasks requiring standing, walking, talking, hearing, and hand dexterity

Job Qualifications

  • previous guest service experience
  • experience within a luxury spa or hospitality role is a plus
  • previous spa booker software experience is a plus
  • excellent customer service skills
  • team-oriented attitude
  • detail-focused mind
  • flexible schedule to accommodate evening, weekend, and holiday availability

Job Duties

  • greet guests with a welcoming demeanor
  • conduct tours of the spa and fitness center
  • maintain cleanliness throughout the facility
  • ensure products are stocked and filled
  • support hotel concierge duties for the Langdon Building
  • restock fitness and spa locker room facilities
  • complete general housekeeping and cleaning assignments in the spa areas

Job Criteria

Experience

Mid Level (3-7 years)


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