Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Benefits
Health Insurance
Paid Time Off
Equal employment opportunity
Professional development opportunities
supportive work environment
Job Description
BHC is a distinguished hospitality group known for its commitment to excellence and customer satisfaction in the hotel and spa industry. Renowned for delivering exceptional guest experiences, BHC operates luxury properties that blend comfort with premium services, catering to a diverse clientele who seek relaxation, wellness, and rejuvenation in tranquil settings. The hospitality company's reputation is built on decades of expertise in managing upscale hotels and spas that not only emphasize superior amenities but also foster a culture of attentiveness, professionalism, and innovation. With a strong presence in the wellness sector, BHC continuously invests in training and empowering its staff... Show More
Job Requirements
- High school diploma or equivalent
- hotel/spa management experience preferred
- strong physical ability to lift equipment and supplies of at least 75 pounds
- ability to resolve problems, handle conflict, and make effective decisions under pressure
- capability to stand for extended periods especially during peak hotel hours or events
- good hearing for effective communication with colleagues, guests, and stakeholders
Job Qualifications
- High school diploma or equivalent
- hotel/spa management experience preferred
- strong communication skills
- leadership and team coordination abilities
- knowledge of spa operations and inventory management
- ability to conduct training and coaching
- proficiency in report preparation and productivity analysis
- familiarity with licensing and certification requirements
Job Duties
- Communicate effectively with all Spa staff
- coordinate with all Spa reception staff and Lead Receptionist to ensure that Spa appointments are being booked to maximize productivity
- conduct regular inspection of the Spa and fitness center/pool/patio to ensure that areas are neat, clean and well organized
- ensure that the licensing and certification of new hires, therapists/contract workers are current
- co-ordinate and conduct the training and coaching of all new hires, as well as existing Spa Staff
- participate in monthly Spa department meetings
- provide productivity reports
- ensure all Spa treatment rooms are fully stocked and maintained in proper working order
- monitor professional stock levels and perform monthly inventory functions
- assist in the establishment of Spa sales goals and achieving same
- assist in other areas as needed
Job Location
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