Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Benefits
competitive hourly wage
Access to club fitness and wellness amenities
Growth opportunities within a premier private club environment
Job Description
The Club at Renaissance located in Ft. Myers, Florida, is an exclusive private club offering premier fitness and spa facilities to its members and guests. This prestigious club is dedicated to providing a welcoming and health-focused environment where members can enjoy state-of-the-art wellness amenities, personalized fitness programs, and rejuvenating spa services. With an emphasis on exceptional customer service and a luxurious atmosphere, the Club at Renaissance continually strives to maintain a high standard of excellence that reflects the unique lifestyle of its community. The club’s facilities include a fully equipped gym, aquatic areas, group exercise rooms, locker rooms, and spa... Show More
Job Requirements
- High school diploma or equivalent
- One year of experience as a receptionist preferred
- One year of experience as a fitness or spa attendant preferred
- Valid driver's license
- Availability to work weekend shifts including Tuesday, Saturday, and Sunday
- Flexibility to work additional weekday shifts, holidays, and on-call shifts as needed
- Ability to perform light custodial tasks and maintain cleanliness standards
- Must be able to work on-site with no remote option
- Strong interpersonal skills
- Ability to handle multiple responsibilities and resolve member concerns professionally
Job Qualifications
- High school diploma or equivalent
- One year of receptionist experience preferred
- One year of fitness/spa attendant experience preferred
- Valid driver's license
- Strong customer service and communication skills
- Ability to operate point of sale systems and scheduling software
- Detail-oriented with ability to multitask in a fast-paced environment
- Reliable and punctual with a professional demeanor
Job Duties
- Warmly greets members and guests upon arrival and departure
- Checks in members and guests for fitness classes, racquet clinics, private lessons, personal training, and spa appointments
- Communicates and enforces fitness center rules and procedures
- Assists members with class registration, guest validation, and payment collection
- Provides and manages locker keys and towels
- Oversees fitness areas including gym, aquatic areas, group exercise rooms, and locker rooms to ensure cleanliness and safety
- Performs light custodial duties such as wiping down machines, laundering towels, and picking up items
- Reports maintenance or safety concerns to supervisors
- Uses Northstar P.O.S. and Mindbody software to process sales and manage appointments
- Responsible for sales transactions including class fees, spa services, and guest charges
- Schedules massage and esthetician appointments accurately
- Implements and upholds club policies and procedures
- Completes opening and closing duties as required
- Maintains inventory and notifies supervisors of restocking needs
- Communicates policy or procedural updates to the department
- Resolves member concerns in a timely and professional manner
Job Location
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