Sous Chef - Sports Bar and Restaurant

Providence, RI, USA|

Job Overview

Compensation

Salary

Range $49,000.00 - $66,100.00

Benefits

Health Insurance

401(k) matching

Paid Time Off

Annual performance bonus

day-one medical coverage

wellness programs

Dental Insurance

Job Description

PENN Entertainment is a leading name in the gaming and integrated entertainment industry, offering an unparalleled experience across 43 destinations in North America. In addition to its physical locations, PENN Entertainment is a pioneer in online sports betting and iCasino via theScore Bet Sportsbook and Casino. This dynamic company thrives on a fast-paced, engaging environment that values fun, diversity, and a thriving corporate culture. PENN Entertainment's commitment to innovation and excellence places it at the forefront of the industry, ensuring guests have memorable experiences while employees enjoy opportunities for professional growth and personal development. The company prioritizes wellness programs designed to support financial, physical, and mental well-being, underscoring its commitment to holistic employee care. They offer a competitive salary package, with initial placement based on individual knowledge, skills, and experiences, along with benefits that include day-one medical coverage, 401(k) matching, and annual performance bonuses, among others.

The open position is focused on fostering a fun and engaging environment as well as developing and managing food service operations, specializing in the creation of pastry products across all venues. This role requires a blend of culinary expertise, leadership, and a strong commitment to guest satisfaction. Responsibilities span preparing food using diverse culinary techniques, ensuring food safety standards, managing team members, resolving customer complaints, and supporting company policies and regulations. The ideal candidate will act as an ambassador for the brand, promoting a positive influence in the community, participating in company-sponsored events, and contributing to a respectful, inclusive workplace culture. This role also includes key managerial responsibilities such as maintaining attendance records, controlling departmental expenses, providing training, and enforcing disciplinary actions when necessary. This position requires physical mobility, a ServSafe certification or the ability to obtain it within 90 days, and a professional appearance consistent with company standards. Overall, this role is perfect for energetic and outgoing individuals passionate about hospitality, culinary arts, and contributing to a top-tier entertainment company that values both its customers and employees.

Job Requirements

Outgoing, energetic, and enthusiastic attitude
Enjoy hosting others
Comfortable initiating conversations and creating a fun environment
Minimum of 21 years of age
Associate degree or equivalent from two-year college or technical school
Minimum of one year of related experience and/or training or equivalent combination of education and experience
Current certification for ServSafe or ability to pass within 90 days of employment
Ability to prepare, read, and comprehend documents
Ability to write reports and correspondence
Ability to speak and communicate effectively with individuals and groups
Ability to accurately calculate figures and perform mathematical functions
Ability to apply common sense understanding to carry out instructions
Ability to deal with problems involving concrete variables in standardized situations
Must be able to qualify for any licenses or permits required by law
Physically mobile with reasonable accommodations

Job Qualifications

Associate degree or equivalent from two-year college or technical school
Minimum of one year of related experience and/or training or equivalent combination of education and experience
Current certification for ServSafe or ability to pass within 90 days of employment
Ability to prepare, read, and comprehend documents
Ability to write reports and correspondence
Ability to speak and communicate effectively with individuals and groups
Ability to accurately calculate figures and perform mathematical functions
Ability to apply common sense understanding to carry out instructions
Ability to deal with problems involving concrete variables in standardized situations
Must be able to qualify for required licenses or permits
Physically mobile with reasonable accommodations

Job Duties

Foster a fun environment
Be a gracious host to all guests and co-workers
Promote a positive influence in the community and participate in company-sponsored events
Develop, maintain, and manage training programs
Oversee and direct the preparation of food products including pastry products
Ensure adherence to food handling procedures to guarantee safe, quality products
Direct and oversee the rotation and storage of food items
Develop and suggest new recipes and products
Create menus for catering and sales
Use kitchen equipment safely and efficiently
Assist in operating other food and beverage venues as needed
Handle customer complaints and support customer service programs
Support, implement, and manage standards of excellence among team members
Understand and adhere to regulatory, departmental, and company policies
Make determinations regarding products, supplies, or tools
Supervise and manage attendance and time records
Manage departmental expenses and labor costs while achieving guest satisfaction
Supervise and manage work processes and procedures
Conduct pre-shift meetings and provide daily positive feedback
Administer disciplinary actions including warnings, suspensions, and termination recommendations
Protect and preserve company assets
Adhere to all bargaining unit agreements
Attend all departmental and company training or meetings
Compile information, complete and submit reports
Maintain safety standards and cleanliness
Meet department uniform, appearance, and grooming requirements
Perform any reasonable job duty necessary to promote productivity or as requested by management