Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $90,000.00
Work Schedule
Rotating Shifts
Benefits
Paid Time Off
401K with company match
company sponsored life insurance
Medical Plans
Dental plans
vision plans
Voluntary Short-Term Disability Insurance
Voluntary long-term disability insurance
voluntary life insurance
accident insurance
hospital insurance
Employee assistance program
Employee Discounts
Free hot healthy meals
Job Description
gategroup is a leading global provider of airline catering and onboard services dedicated to making travel more enjoyable and seamless for passengers worldwide. Established as a cornerstone in the airline food service industry, gategroup specializes in delivering high-quality meals and exceptional service that align with the unique demands of airline customers. The company operates internationally with a strong commitment to excellence, innovation, and sustainability, continually adapting to evolving culinary trends and customer preferences. gategroup prides itself on fostering an inclusive and collaborative work environment that champions diversity and promotes the professional growth of its employees. It takes pride in its core values of Excellence, Passion, Responsibility, and Respect, aiming to create memorable culinary experiences that enhance passengers' journeys.
The Sous Chef, Operations role at gategroup is pivotal in ensuring the successful execution of meal design and production for airline customers. Reporting directly to the Executive Sous Chef or Executive Chef, the Sous Chef assists in overseeing culinary operations with a focus on maintaining the highest standards of food quality, safety, and sanitation. This role involves leadership responsibilities that require managing a team of cooks and food supervisors to meet daily production goals efficiently while fostering a positive and productive work environment. The Sous Chef ensures that all food items adhere strictly to company specifications and regulatory guidelines including FDA, USDA, and HACCP standards. In addition, the position demands attention to detail in scheduling, inventory management, and labor cost control to optimize operational efficiency. Key responsibilities include preparing daily production sheets, overseeing meal preparation, and ensuring compliance with labor policies and union agreements. Candidates for this role should be equipped with strong leadership skills, culinary expertise, and the ability to navigate a fast-paced, deadline-driven environment effectively. The position offers a competitive annual salary ranging from $80,000 to $90,000 and includes comprehensive benefits such as paid time off, 401k with company match, medical, dental and vision plans, company-sponsored life insurance, and employee discounts. Travel is also a component of the role, with up to 25% travel expected. Overall, the Sous Chef, Operations is essential to gategroup's mission of delivering exceptional food service that enhances the airline customer experience while ensuring operational excellence and employee engagement.
The Sous Chef, Operations role at gategroup is pivotal in ensuring the successful execution of meal design and production for airline customers. Reporting directly to the Executive Sous Chef or Executive Chef, the Sous Chef assists in overseeing culinary operations with a focus on maintaining the highest standards of food quality, safety, and sanitation. This role involves leadership responsibilities that require managing a team of cooks and food supervisors to meet daily production goals efficiently while fostering a positive and productive work environment. The Sous Chef ensures that all food items adhere strictly to company specifications and regulatory guidelines including FDA, USDA, and HACCP standards. In addition, the position demands attention to detail in scheduling, inventory management, and labor cost control to optimize operational efficiency. Key responsibilities include preparing daily production sheets, overseeing meal preparation, and ensuring compliance with labor policies and union agreements. Candidates for this role should be equipped with strong leadership skills, culinary expertise, and the ability to navigate a fast-paced, deadline-driven environment effectively. The position offers a competitive annual salary ranging from $80,000 to $90,000 and includes comprehensive benefits such as paid time off, 401k with company match, medical, dental and vision plans, company-sponsored life insurance, and employee discounts. Travel is also a component of the role, with up to 25% travel expected. Overall, the Sous Chef, Operations is essential to gategroup's mission of delivering exceptional food service that enhances the airline customer experience while ensuring operational excellence and employee engagement.
Job Requirements
- Associates degree in Culinary Arts or related field preferred
- Minimum 1-3 years of experience as a Chef or Sous Chef
- Minimum 7 years of experience as a cook
- Previous supervisory experience preferred
- Ability to work in a fast-paced environment
- Strong leadership and team management skills
- Must be able to cook to specifications
- Ability to train and mentor employees
- Must complete required company training, including ServSafe
- Ability to stand, bend, lift over 25 pounds for 10+ hour shifts
- Willingness to travel up to 25 percent
- Must comply with company policies and union agreements
- Excellent communication skills
Job Qualifications
- Associates degree in Culinary Arts or Culinary Arts certification preferred
- Minimum 1-3 years of experience as a Chef or Sous Chef required
- Minimum 7 years experience as a cook required
- Previous supervisory experience in high volume food production, manufacturing, restaurant, or catering preferred
- Experience in in-flight catering or high-volume food service environment preferred
- Ability to cook meals according to detailed specifications
- Strong and effective leadership skills
- Ability to manage a team successfully
- Experience with labor relations is a plus but not required
- Ability to train others
- Excellent time management and organizational skills
- Ability to handle multiple tasks and prioritize
- Strong analytical and communication skills
- Innovative mindset with ability to improve operations
- Experience with menu design is a plus
- Basic computer skills with knowledge of Microsoft Office preferred
- ServSafe certification preferred
- Excellent written and oral communication skills
- Bi-lingual in Spanish is a plus
Job Duties
- Assist the Executive Sous Chef or Executive Chef in designing and preparing meals for airline customers
- Provide culinary expertise and leadership
- Promote quality food services and ensure food safety and sanitation requirements are followed
- Drive food production efforts with assistance of Food Supervisors
- Ensure food specifications and labor objectives meet company and customer requirements
- Supervise department for quality and quantity
- Ensure items are produced and dated according to specification and coding
- Keep attendance records and set up paperwork
- Assign employees to specified sections and optimize schedules
- Order raw materials from storeroom and produce additional meals as needed
- Prepare daily production sheets and assign tasks
- Train and retrain employees on proper preparation procedures
- Ensure safety procedures and cleanliness through shifts
- Manage daily production of hot and cold kitchens for quality and consistency
- Ensure compliance with wage and hour policies including rest and meal breaks
- Train and monitor employees for productivity and cost efficiency
- Manage daily manpower planning and employee schedules
- Coach, counsel, and prepare corrective actions for employees in compliance with union agreements
- Review and ensure employees are in correct cost centers and job titles
- Verify union employees pay rates according to wage scales and seniority
- Complete all company required training including ServSafe
- Comply with all company policies, procedures, and processes
- Maintain communication with production areas and airline customers
- Promote team leadership and development
- Foster a safe and inclusive work environment
- Contribute to continuous improvement and operational innovation
- Handle physical aspects of job including standing, bending, lifting over 25 pounds in a busy kitchen environment
- Manage shifts of 10+ hours with rotating schedules
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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