Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Rotating Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services is a dedicated provider of hospitality services for Ascension Health hospitals across the United States, focusing particularly on enhancing the experience of patients, their families, and visitors. Operating within the healthcare sector, the company plays a crucial role in creating a healing environment that goes beyond simply serving food. Their work involves maintaining spotless facilities, delivering excellent food services, and providing an exceptional level of care and hospitality that supports the overall mission of Ascension Health - improving the health of the poor and vulnerable. TouchPoint places great emphasis on service, compassion, and teamwork, reflecting a workplace... Show More
Job Requirements
- Prior culinary experience is required
- Customer service experience is preferred
- Ability to work full-time including rotating weekends and holidays
- Ability to follow recipes and production standards
- Ability to supervise and train staff
- Ability to maintain sanitation and food safety standards
- Good communication skills
Job Qualifications
- Prior culinary experience
- Customer service experience preferred
- Ability to supervise and guide a team
- Knowledge of food safety and sanitation standards
- Strong organizational and multitasking skills
- Excellent communication abilities
- Ability to explain menu items clearly
- Experience with inventory management
Job Duties
- Cooks and prepares food following approved recipes and production standards
- Ensures all deadlines are met based on production orders
- Supervises hourly food service associates including interviewing, scheduling, payroll, training, counseling, and participating in reviews
- Stores food in designated areas following all corporate, state and federal food safety and sanitation procedures
- Ensures proper food handling, presentation, portion control and maintenance of appropriate serving temperatures
- Maintains sanitation of equipment, supplies and utensils
- Cleans workstation thoroughly before leaving area
- Keeps display equipment clean and free of debris during meal service
- Interacts with customers to resolve complaints in a friendly, service-oriented manner
- Demonstrates complete understanding of daily menu items and accurately explains them to associates and customers
- Monitors inventory and deliveries of product and supplies
- Tracks product production, consumption and waste
- Informs supervisor when supplies or product are low
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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