Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services is a dedicated branch of Compass Group that specializes in providing exceptional hospitality services within Ascension Health hospitals across the United States. The company’s mission focuses not only on delivering high-quality food, cleaning, and patient transportation services but on creating environments that promote healing and comfort for patients, their families, and visitors. Operating within the healthcare sector, TouchPoint understands the vital role that supportive atmosphere and great service play in the recovery and well-being of patients. Established within the larger framework of Compass Group, a leader in the foodservice industry, TouchPoint upholds strong values of service, teamwork,... Show More
Job Requirements
- High school diploma or equivalent
- Prior culinary experience required
- Ability to work full time with varied schedule including rotating weekends and holidays
- Knowledge of food safety and sanitation procedures
- Strong leadership and organizational skills
- Good communication skills
- Ability to stand for long periods and perform physical tasks
Job Qualifications
- Prior culinary experience
- Customer service experience preferred
- Leadership and supervisory skills
- Knowledge of food safety and sanitation regulations
- Ability to manage inventory and control waste
- Effective communication skills
- Ability to work varied schedules including weekends and holidays
Job Duties
- Cooks and prepares food following approved recipes and production standards
- Supervises hourly food service associates including interviewing, scheduling, payroll, training, counseling, and performance reviews
- Stores food in designated areas following all corporate, state and federal food safety and sanitation procedures
- Ensures proper food handling, presentation, portion control and maintenance of appropriate serving temperatures
- Maintains sanitation of equipment, supplies and utensils
- Cleans workstation thoroughly before leaving area
- Keeps display equipment clean and free of debris during meal service to comply with all sanitation, safety, production and merchandising requirements
- Interacts with customers to resolve complaints in a friendly, service-oriented manner
- Demonstrates complete understanding of daily menu items and accurately explains them to associates and customers
- Monitors inventory and deliveries of product and supplies
- Tracks product production, consumption and waste
- Informs supervisor when supplies or product are low
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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