Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Rotating Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services is a part of Compass Group, a global leader in foodservice management and support services. Compass Group is recognized for delivering exceptional services that improve the wellbeing and satisfaction of the communities they serve, including hospitals, schools, and various other institutions. TouchPoint specifically focuses on providing hospitality services for patients, their families, and visitors at Ascension Health hospitals across the United States. Their mission is not only to serve great food but also to create a healing environment through outstanding service, cleanliness, and professionalism. With a commitment to serving the poor and vulnerable, TouchPoint fosters a workplace... Show More
Job Requirements
- Prior culinary experience required
- availability to work full-time schedule including rotating weekends and holidays
- ability to follow food safety and sanitation standards
- capacity to supervise and train staff
- effective communication skills
- ability to work in a fast-paced environment
- willing to adhere to company policies including drug-free workplace
Job Qualifications
- Prior culinary experience
- customer service experience preferred
- ability to supervise and manage food-service associates
- knowledge of food safety and sanitation procedures
- strong organizational skills
- effective communication and interpersonal skills
- ability to handle customer complaints professionally
Job Duties
- Cooks and prepares food following approved recipes and production standards
- ensures all deadlines are met based on production orders
- supervises hourly food service associates including interviewing, scheduling, payroll, training, counseling, participating in reviews, and recommending disciplinary action
- stores food in designated areas following all corporate, state and federal food safety and sanitation procedures
- ensures proper food handling, presentation, portion control, and maintenance of appropriate serving temperatures
- maintains sanitation of equipment, supplies, and utensils
- cleans workstation thoroughly before leaving area
- keeps display equipment clean and free of debris during meal service
- interacts with customers to resolve complaints in a friendly, service-oriented manner
- relays relevant information directly to supervisor
- demonstrates complete understanding of daily menu items and accurately explains them to associates and customers
- keeps up with peak production and service hours
- monitors inventory and deliveries of product and supplies
- tracks product production, consumption, and waste
- informs supervisor when supplies or product are low
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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