Job Overview
Compensation
Salary
Range $41,400.00 - $55,800.00
Benefits
Health Insurance
401(k) matching
Paid Time Off
Annual performance bonus
wellness programs
Medical Coverage
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America. The company operates online sports betting and iCasino through theScore Bet Sportsbook and Casino, offering customers a comprehensive, engaging platform for gaming and entertainment. As an industry leader, PENN Entertainment prioritizes not only delivering fun but also maintaining strong commitments to diversity, sustainability, and community impact. The company fosters a vibrant work culture driven by enthusiasm, collaboration, and respect for every team member's growth and well-being. With its dynamic and fast-paced environment, PENN Entertainment offers exciting career opportunities where employees can thrive professionally and personally.
This role involves supervisory responsibilities and a direct impact on operational success within the department. The position requires a responsible individual to provide daily guidance and supervision to staff, ensuring that team members work efficiently and effectively to meet performance and profit objectives. The role plays a key part in supporting operational goals, implementing schedules, managing inventory, and maintaining high standards of customer service and compliance. Employees in this role will assist with administrative duties such as attendance tracking and uphold quality assurance and health department standards. Offering a salary competitive within the industry, the company provides a Total Rewards package including wellness programs aimed at supporting financial, physical, and mental well-being. Specific benefits include day-one medical coverage, 401(k) matching, paid time off that increases with tenure, and potential annual performance bonuses.
This role involves supervisory responsibilities and a direct impact on operational success within the department. The position requires a responsible individual to provide daily guidance and supervision to staff, ensuring that team members work efficiently and effectively to meet performance and profit objectives. The role plays a key part in supporting operational goals, implementing schedules, managing inventory, and maintaining high standards of customer service and compliance. Employees in this role will assist with administrative duties such as attendance tracking and uphold quality assurance and health department standards. Offering a salary competitive within the industry, the company provides a Total Rewards package including wellness programs aimed at supporting financial, physical, and mental well-being. Specific benefits include day-one medical coverage, 401(k) matching, paid time off that increases with tenure, and potential annual performance bonuses.
Job Requirements
- Must be 21 years of age or older
- able to perform each essential duty satisfactorily
- willing to work in a fast-paced environment
- ability to maintain confidentiality
- capable of supporting company standards and programs
- adaptable to shift schedules and operational needs
- commitment to teamwork and positive guest interaction
Job Qualifications
- High school diploma or equivalent
- previous experience in a supervisory role within the food and beverage or hospitality industry preferred
- strong leadership and communication skills
- demonstrated ability to manage schedules and coordinate with team members
- knowledge of food preparation processes and kitchen operations
- ability to maintain budgets and cost control measures
- excellent customer service skills
- familiarity with health and safety regulations
- proficiency with administrative tasks such as record keeping
Job Duties
- Provide guidance and daily supervision to staff in the department
- support and administer operational goals and monitor achievements of performance and profit objectives
- adhere to scheduling and coordinate with manager regarding any concerns with attention to guest satisfaction
- produce menu items as listed in each restaurant
- follow all prep lists and ensure kitchens are stocked and ready for service
- support compliance to departmental budgets
- enthusiastically support, actively promote, and demonstrate superior customer service in accordance with departmental and company standards
- ensure customer service standards are followed by all team members and address issues as they arise
- assist with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant
- assist Chef de Cuisine with administrative duties such as tracking and maintaining attendance records
- assist with maintaining established quality assurance procedures to ensure acceptable Health Department and customer service standards
- ensure regulatory compliance within area of authority and report potential issues to management
- maintain strict confidentiality in all departmental and company matters
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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