Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Career advancement opportunities
Job Description
Hard Rock Hotel and Casino Sacramento at Fire Mountain is a premier entertainment destination known for its vibrant atmosphere, exceptional service, and diverse gaming and dining options. Situated in a dynamic location, the establishment combines the excitement of casino gaming with the unique cultural heritage of the Enterprise Rancheria Tribe, creating a distinctive and memorable experience for guests. This renowned venue is dedicated to providing superior hospitality and entertainment, ensuring guests leave with unforgettable memories. The Hard Rock brand is synonymous with a world-class entertainment experience, high-quality dining, and excellent customer service, making it a top choice for both locals and tourists seeking entertainment and leisure activities.
The Food Outlet Supervisor role at Hard Rock Hotel and Casino Sacramento at Fire Mountain is a critical position responsible for overseeing all aspects of food preparation across various shifts in an assigned outlet. The incumbent ensures the highest quality of food and maintains exceptional guest satisfaction, which aligns with the establishment's standards and goals. This role demands strong leadership and culinary expertise to coordinate effectively with front-of-the-house staff, facilitating seamless service that meets and exceeds guest expectations.
The supervisor is charged with creating a welcoming and engaging atmosphere to attract and retain guests, underscoring the importance of excellent guest relations. They serve as a mentor for team members, fostering a positive working environment that supports performance and professional growth. The position involves hiring, training, motivating, and evaluating staff to ensure that the team is well-equipped to meet the food service goals of the venue.
Budget management is a key responsibility, including monitoring food purchasing, staffing, preparation, and inventory to control costs and minimize waste. The Food Outlet Supervisor also plays a vital role in maintaining food quality by observing cooking techniques and tasting food to ensure consistency with established standards. Menu development and adjustment are also part of their duties to guarantee variety and quality in offerings.
Moreover, the supervisor oversees food storage practices to comply with health and safety regulations, ensuring the preservation of food quality. They are expected to assist colleagues in other kitchen areas when needed and actively participate in meetings to stay aligned with organizational objectives. The role requires flexibility to work varying shifts and demands regular attendance and reliable performance. This position is suited for a culinary professional with a minimum of eight years of progressive food preparation experience or a culinary arts degree combined with supervisory experience, who is committed to excellence and capable of leading a team in a fast-paced environment.
This position requires adherence to all licensing and certification standards as dictated by federal, state, and gaming regulations, alongside successful completion of background and drug screenings. The employer prioritizes employment opportunities for members of the Enterprise Rancheria Tribe who meet the job requirements, reflecting their commitment to supporting the local community. This career opportunity is ideal for a seasoned culinary supervisor eager to contribute to a top-tier hospitality environment with a focus on quality, teamwork, and guest satisfaction.
The Food Outlet Supervisor role at Hard Rock Hotel and Casino Sacramento at Fire Mountain is a critical position responsible for overseeing all aspects of food preparation across various shifts in an assigned outlet. The incumbent ensures the highest quality of food and maintains exceptional guest satisfaction, which aligns with the establishment's standards and goals. This role demands strong leadership and culinary expertise to coordinate effectively with front-of-the-house staff, facilitating seamless service that meets and exceeds guest expectations.
The supervisor is charged with creating a welcoming and engaging atmosphere to attract and retain guests, underscoring the importance of excellent guest relations. They serve as a mentor for team members, fostering a positive working environment that supports performance and professional growth. The position involves hiring, training, motivating, and evaluating staff to ensure that the team is well-equipped to meet the food service goals of the venue.
Budget management is a key responsibility, including monitoring food purchasing, staffing, preparation, and inventory to control costs and minimize waste. The Food Outlet Supervisor also plays a vital role in maintaining food quality by observing cooking techniques and tasting food to ensure consistency with established standards. Menu development and adjustment are also part of their duties to guarantee variety and quality in offerings.
Moreover, the supervisor oversees food storage practices to comply with health and safety regulations, ensuring the preservation of food quality. They are expected to assist colleagues in other kitchen areas when needed and actively participate in meetings to stay aligned with organizational objectives. The role requires flexibility to work varying shifts and demands regular attendance and reliable performance. This position is suited for a culinary professional with a minimum of eight years of progressive food preparation experience or a culinary arts degree combined with supervisory experience, who is committed to excellence and capable of leading a team in a fast-paced environment.
This position requires adherence to all licensing and certification standards as dictated by federal, state, and gaming regulations, alongside successful completion of background and drug screenings. The employer prioritizes employment opportunities for members of the Enterprise Rancheria Tribe who meet the job requirements, reflecting their commitment to supporting the local community. This career opportunity is ideal for a seasoned culinary supervisor eager to contribute to a top-tier hospitality environment with a focus on quality, teamwork, and guest satisfaction.
Job Requirements
- must obtain and maintain all licenses and certifications per federal, state, and gaming regulations
- must successfully pass background check
- must successfully pass drug screening
- must be eighteen years of age
- flexibility to work varying shifts
- ability to present a professional appearance and enthusiastic attitude
- ability to communicate clearly and concisely
- capability to deliver high service standards
- proficiency with kitchen tools
- ability to monitor and control cash flow and security
- adherence to safety and sanitation standards
Job Qualifications
- minimum eight years progressive food preparation experience or culinary arts degree or accredited apprenticeship with four years progressive experience and one year supervisory experience
- knowledge of federal, state, and local laws and regulations relevant to food service
- understanding of safety and sanitation practices for food and beverage
- expertise in food preparation including stocks, soups, sauces, and various meats
- demonstrated organizational skills and budgeting experience
- ability to communicate effectively both orally and in writing
- experience in mentoring and motivating team members
Job Duties
- create an atmosphere that induces guests to choose Hard Rock Hotel and Casino Sacramento at Fire Mountain for gaming entertainment
- hire, train, motivate, evaluate and supervise staff to ensure team members have adequate guidance and resources
- establish and maintain training and development procedures to ensure superior guest service standards
- maintain department objectives, standards, guidelines and budget for proper management
- monitor food purchasing, staffing, food preparation and inventory to control costs and waste
- evaluate food preparation by observing cooking techniques and tasting results
- assist in developing menu changes for variety and quality
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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