Sous Chef

ISS Group is a globally recognized organization dedicated to providing comprehensive facility services that enhance operational efficiency and create sustainable environments. Their commitment to excellence is reflected in delivering high-quality service solutions across multiple sectors, including food service, cleaning, property, security, and more. As a global leader, ISS Group emphasizes sustainability, diversity, and inclusion, embracing the broadest terms of ethnicity, race, gender, and beyond, thereby fostering a resilient and just community. With operations in numerous countries, ISS adheres strictly to international standards of safety, environmental responsibility, and quality protocols, ensuring the wellbeing of their clients, employees, and communities.

Within the ISS Group, the role of the Sous Chef is crucial in ensuring the excellence and success of the food program under the Guckenheimer brand, which specializes in high-quality food service management. This full-time position offers an hourly wage ranging from $24.00 to $28.00, reflecting the skill and responsibility required. The standard work hours are Monday through Friday, 6:00 am to 2:30 pm, with the possibility of overtime depending on business needs.

The Sous Chef plays a hands-on leadership role, assisting the Executive Chef in maintaining and elevating the standards of food preparation, presentation, safety, and employee management. This role involves rigorous adherence to client cultural expectations, OSHA standards, local health regulations, and Guckenheimer's food quality standards. The Sous Chef is entrusted with overseeing daily kitchen operations including recipe execution, food purchasing, sanitation, and safety procedures while ensuring compliance with HACCP and internal audit guidelines.

As a key team player, the Sous Chef motivates, trains, and directs kitchen staff to meet performance expectations and operational objectives. This includes conducting regular staff meetings, supervising uniform compliance, facilitating training and reviews, and addressing disciplinary actions. The role demands active communication and collaboration with the Executive Chef and other management team members to align procurement, inventory management, catering needs, and food cost controls.

Customer service excellence is essential, with the Sous Chef representing ISS and Guckenheimer professionally to clients, resolving complaints effectively and responsibly. Attention to detail in menu assembly, café presentation, and signage accuracy ensures that the food program not only meets but exceeds customer expectations.

Physical resilience and adaptability are necessary for the demands of this position, which may include standing for extended periods, lifting, bending, and working under pressure during peak times. The Sous Chef also promotes safety and environmental stewardship by adhering to HSEQ policies, participating in training programs, and ensuring sustainable waste disposal practices.

Because ISS Group is committed to fostering an inclusive workplace, candidates from diverse backgrounds are encouraged to apply. The organization values innovation, leadership, and accountability, making the Sous Chef role an excellent opportunity for culinary professionals seeking to grow within a reputable global company focused on quality and sustainability.