Sous Chef

SSA Group at Riverbanks Zoo is a dynamic company specializing in integrating dining, retail, admissions, and other essential services within zoos, aquariums, museums, and cultural attractions across the United States. With over 50 years of industry experience, SSA Group has perfected the fundamentals while continuously innovating to enhance revenue opportunities for its partners. Grounded in core values such as sustainability, inclusivity, and innovation, SSA Group strives to transform the cultural attraction industry by tailoring best practices to meet the unique needs of each partner. This dedication not only advances the business goals but also supports the communities and guests served by their partners. SSA Group’s team-oriented culture emphasizes a family-like commitment, fostering an inclusive and supportive environment aimed at excellence and growth.

The role of Sous Chef at SSA Group is an exciting opportunity for culinary professionals passionate about creating exceptional food experiences while supporting a cultural institution’s mission. Reporting directly to the Executive Chef, the Sous Chef plays a critical role in overseeing kitchen operations at the Riverbanks Zoo location. This full-time, non-exempt position offers eligibility for overtime pay, comprehensive benefits, and a supportive work environment committed to professional development and team success. The Sous Chef is responsible for producing competitive-quality culinary products, supervising food preparation, assisting with menu pricing, and maintaining compliance with food safety regulations. Beyond culinary skills, the role demands leadership and coaching capabilities to train and manage kitchen staff effectively while fostering a culture of sustainability and conservation.

In addition to operational duties, the Sous Chef is involved in financial management areas such as payroll support and inventory control, ensuring that food service locations operate efficiently within budgetary guidelines. A strong emphasis is placed on guest service excellence, with adherence to SSA’s EXTRA Guest Service standards to guarantee memorable experiences for all guests and clients. The position also offers unique opportunities to implement innovative cooking techniques and contribute to the brand’s broader goals related to inclusion, sustainability, and community engagement. This role is suited for a culinary professional committed to continuous learning, teamwork, and delivering quality food offerings in a fast-paced, mission-driven environment.