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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

full-time employment
Overtime pay eligibility
Vacation or time away from work plan
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) plan with Company Match
Paid parental leave
Paid medical leave
paid bereavement
Tuition Discount
on-demand pay program
meal plan
Employee Discounts
Accrued Paid Sick Leave

Job Description

SSA Group at Riverbanks Zoo is a dynamic company specializing in integrating dining, retail, admissions, and other essential services within zoos, aquariums, museums, and cultural attractions across the United States. With over 50 years of industry experience, SSA Group has perfected the fundamentals while continuously innovating to enhance revenue opportunities for its partners. Grounded in core values such as sustainability, inclusivity, and innovation, SSA Group strives to transform the cultural attraction industry by tailoring best practices to meet the unique needs of each partner. This dedication not only advances the business goals but also supports the communities and guests served... Show More

Job Requirements

  • must be 18 or older
  • physical ability to stand for extended periods
  • ability to move and handle boxes weighing up to 35lbs
  • ability to work varied hours including nights, weekends, and holidays
  • strong interpersonal and communication skills
  • proven leadership and team development skills
  • exceptional problem solving and decision making abilities
  • financial management and planning skills
  • computer proficiency for basic office tasks

Job Qualifications

  • three years food preparation experience
  • ServSafe or Food Handling certified
  • knowledge of HAACP
  • culinary training
  • strong interpersonal and communication skills
  • proven leadership skills with understanding of team building and development
  • exceptional problem solving and decision making skills
  • ability to remain flexible in fast-paced environments
  • computer knowledge for basic office functions
  • financial management and merchandising skills

Job Duties

  • perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
  • create competitive quality products
  • supervise and participate in creating high quality products for events and food service locations
  • assist in menu pricing and preparation
  • estimate food consumption for events and request necessary products
  • demonstrate new cooking techniques
  • train, coach, counsel, and resolve problems
  • comply with all food safety regulations and practices
  • implement and enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and/or dining areas
  • ensure compliance with all applicable health and safety regulations
  • monitor and track proper cooking and holding temperatures
  • support management of payroll and controllable profit within established guidelines
  • oversee quality, product levels, and inventory of product
  • manage employees in accordance with state and federal laws
  • incorporate sustainable resources into the culinary selections
  • perform specialty projects as assigned by the Executive Chef
  • respond to guest requests and take action to ensure client satisfaction
  • perform other tasks as deemed necessary
  • maintain a clean, safe and organized work environment
  • uphold and demonstrate a complete understanding of company policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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