Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $55,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Medical Coverage
Career growth support
Job Description
PENN Entertainment stands at the forefront of the entertainment industry, shaping the future of integrated entertainment, sports content, and casino gaming experiences. With an impressive footprint that includes 43 destinations across North America, plus cutting-edge online sports betting and iCasino platforms like theScore Bet Sportsbook and Casino, PENN Entertainment is a powerhouse in delivering unforgettable moments and excitement to millions of customers every day. This dynamic company is highly committed to evolving with the times while maintaining strong values in diversity, sustainability, and social responsibility, making it an inspiring workplace where innovation, community connection, and entertainment excellence go hand in hand.
As a company, PENN Entertainment is not only driven by delivering fun and thrill but also by supporting career growth and employee well-being. Team members at PENN enjoy a work environment that is fast-paced and vibrant, surrounded by highly talented coworkers passionate about their roles. The company fosters a culture of enthusiasm, collaboration, and mutual support, ensuring every employee can thrive and advance in their career path. The Total Rewards package offered goes beyond just a competitive base salary, providing comprehensive wellness programs to promote financial, physical, and mental well-being. Employees benefit from day-one medical coverage, 401(k) matching, annual bonuses, and paid time off that scales with tenure, making PENN Entertainment an employer of choice.
This full-time position offers a starting salary range between $50,000 and $55,000 per year, depending on relevant experience and skills. The role is ideal for professionals eager to contribute to a forward-thinking company known for its leadership in the entertainment and gaming industries.
The role involves a critical supervisory position within departmental operations, requiring the ability to guide staff effectively and maintain the highest standards of customer service and operational excellence. You will be responsible for supporting and administering operational goals, monitoring performance and profitability targets, and ensuring that scheduling and staffing align with guest satisfaction priorities. Additionally, you will assist in producing menu items, managing inventory, and adhering to compliance with health and safety regulations.
A key part of this opportunity is the emphasis on leadership, collaboration, and hands-on involvement in maintaining quality assurance and budgetary controls. The ideal candidate is passionate about superior customer service, understands the importance of teamwork, and is attentive to operational details that drive success. You will also assist the Chef de Cuisine with administrative duties, ensure adherence to legal and company policies, and foster an environment of professionalism and confidentiality. This role calls for excellent communication skills, proficiency with Microsoft Office, and proven supervisory experience in a culinary or related field. Your ability to resolve conflicts and maintain composure under pressure will be instrumental in creating a positive and productive work environment.
Join PENN Entertainment and become part of a company that is more than just a leader in entertainment — it is a workplace dedicated to the growth and success of its people. Experience the thrill of working in an industry that is fast-paced, ever-evolving, and full of opportunities to make an impact while having fun every day. PENN Entertainment invites talented individuals to bring their best and grow within a culture that champions diversity, innovation, and excellence.
As a company, PENN Entertainment is not only driven by delivering fun and thrill but also by supporting career growth and employee well-being. Team members at PENN enjoy a work environment that is fast-paced and vibrant, surrounded by highly talented coworkers passionate about their roles. The company fosters a culture of enthusiasm, collaboration, and mutual support, ensuring every employee can thrive and advance in their career path. The Total Rewards package offered goes beyond just a competitive base salary, providing comprehensive wellness programs to promote financial, physical, and mental well-being. Employees benefit from day-one medical coverage, 401(k) matching, annual bonuses, and paid time off that scales with tenure, making PENN Entertainment an employer of choice.
This full-time position offers a starting salary range between $50,000 and $55,000 per year, depending on relevant experience and skills. The role is ideal for professionals eager to contribute to a forward-thinking company known for its leadership in the entertainment and gaming industries.
The role involves a critical supervisory position within departmental operations, requiring the ability to guide staff effectively and maintain the highest standards of customer service and operational excellence. You will be responsible for supporting and administering operational goals, monitoring performance and profitability targets, and ensuring that scheduling and staffing align with guest satisfaction priorities. Additionally, you will assist in producing menu items, managing inventory, and adhering to compliance with health and safety regulations.
A key part of this opportunity is the emphasis on leadership, collaboration, and hands-on involvement in maintaining quality assurance and budgetary controls. The ideal candidate is passionate about superior customer service, understands the importance of teamwork, and is attentive to operational details that drive success. You will also assist the Chef de Cuisine with administrative duties, ensure adherence to legal and company policies, and foster an environment of professionalism and confidentiality. This role calls for excellent communication skills, proficiency with Microsoft Office, and proven supervisory experience in a culinary or related field. Your ability to resolve conflicts and maintain composure under pressure will be instrumental in creating a positive and productive work environment.
Join PENN Entertainment and become part of a company that is more than just a leader in entertainment — it is a workplace dedicated to the growth and success of its people. Experience the thrill of working in an industry that is fast-paced, ever-evolving, and full of opportunities to make an impact while having fun every day. PENN Entertainment invites talented individuals to bring their best and grow within a culture that champions diversity, innovation, and excellence.
Job Requirements
- Associate degree in culinary or related field
- minimum two years of culinary experience or equivalent experience
- minimum one year of supervisory experience
- excellent written and verbal communication skills
- proficiency in Microsoft Office applications
- ability to maintain confidentiality and professionalism
- ability to write reports and business correspondence
- ability to present information effectively
- ability to communicate collaboratively with team members
- strong mathematical skills including arithmetic and data interpretation
- ability to interact diplomatically and resolve conflicts
- flexibility to work all shifts including nights, weekends, and holidays
Job Qualifications
- Associate degree in Culinary or related field
- minimum two years of culinary experience or equivalent combination of education and experience
- minimum one year of supervisory experience
- excellent written and verbal communication skills
- fluency and literacy in English
- proficiency in Microsoft Office applications including Excel, Word, and Outlook
- ability to maintain confidentiality and professionalism
- ability to write reports, business correspondence, and procedure manuals
- effective presentation and response to questions from managers, clients, customers, and the public
- collaborative and effective communication skills at all organizational levels
- strong math skills including addition, subtraction, multiplication, division, rate, ratio, percent calculations, and interpreting bar graphs
- ability to interact diplomatically with guests, staff, and colleagues and resolve problems and conflicts
- ability to work all shifts including nights, weekends, and holidays
Job Duties
- Provide guidance and daily supervision to staff in the department
- support and administer operational goals and monitor achievements of performance and profit objectives
- adhere to scheduling and coordinate with manager regarding any concerns with attention to guest satisfaction
- produce menu items as listed in each restaurant and follow all prep lists ensuring kitchens are stocked and ready for service
- support compliance to departmental budgets
- promote and demonstrate superior customer service according to departmental and company standards
- ensure customer service standards are followed by all team members and address issues as they arise
- assist with maintaining cost control methods by monitoring consistent pars and inventory
- assist Chef de Cuisine with administrative duties such as tracking and maintaining attendance records
- assist with maintaining established quality assurance procedures for Health Department and customer service standards
- ensure regulatory compliance within area of authority and report potential issues to management
- maintain strict confidentiality in all departmental and company matters
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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