Job Overview
Employment Type
Full-time
Compensation
Salary
Range $78,000.00 - $105,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Career development opportunities
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to excellence, inclusivity, and innovation. The company actively promotes an environment where diversity is valued, ensuring that all associates feel welcomed and have access to opportunities regardless of their background. Marriott has built a reputation for fostering a culture that celebrates the unique talents and experiences of its team members. One of its dynamic brands, W Hotels, stands out as a luxurious and trendsetting portfolio known for redefining modern luxury and inspiring guests with original and innovative experiences. W Hotels emphasizes a vibrant culture that embraces curiosity and inclusivity, allowing employees to thrive in an environment that encourages creativity and forward-thinking. Positioned in the heart of San Francisco, the W San Francisco is an integral part of this inspiring and energetic brand, offering guests a unique blend of luxury, style, and personalized service in an iconic urban setting. This location draws a sophisticated clientele who expect impeccable food and beverage experiences alongside stylish ambiance and exceptional service.
This role is for a Kitchen Manager with a banquet focus, responsible for the overall success of daily kitchen operations at the W San Francisco. The position is full-time, management-level with an annual salary range from $78,000 to $105,000, and is bonus eligible. The Kitchen Manager will work hands-on alongside culinary staff, while also leading and managing all food-related functions to ensure high-quality products and consistent guest satisfaction. This leadership role requires managing all kitchen areas, from preparation and cooking to purchasing and storage, while ensuring compliance with sanitation and food safety standards. The ideal candidate will be deeply involved in the culinary process, demonstrating expert skills by preparing food personally and maintaining superior quality and creativity, including food presentation and decorative displays.
Furthermore, the Kitchen Manager is tasked with guiding and developing team members, setting performance expectations, and fostering a positive, collaborative work environment. The role demands strong interpersonal and communication skills to lead the kitchen team effectively, while influencing and encouraging excellence in culinary execution and customer service. This includes managing labor and budget goals through strategic scheduling and labor management systems to meet business demands efficiently. The Kitchen Manager is also expected to participate actively in performance appraisals and coaching initiatives that help employees improve their skills and contribute to the overall success of the kitchen and the property.
In addition to direct staff leadership and operational oversight, the Kitchen Manager will engage directly with guests to gather feedback, resolve complaints, and ensure that the services exceed guest expectations. This customer-focused approach is key to maintaining the high standards set by the W brand and Marriott International overall. The role also includes a series of administrative tasks such as reporting equipment malfunctions, attending meetings, and communicating effectively with supervisors and peers.
Overall, this position offers an exciting opportunity to work with one of the most prestigious hotel brands in a dynamic and lively city. The Kitchen Manager at W San Francisco will be part of a team dedicated to innovation in luxury hospitality, where the commitment to quality, team development, and exceptional guest experiences are paramount. Individuals who thrive in fast-paced environments, have a passion for culinary creativity, and possess strong leadership skills will find this role rewarding and full of potential for career growth within Marriott International’s globally respected family of brands.
This role is for a Kitchen Manager with a banquet focus, responsible for the overall success of daily kitchen operations at the W San Francisco. The position is full-time, management-level with an annual salary range from $78,000 to $105,000, and is bonus eligible. The Kitchen Manager will work hands-on alongside culinary staff, while also leading and managing all food-related functions to ensure high-quality products and consistent guest satisfaction. This leadership role requires managing all kitchen areas, from preparation and cooking to purchasing and storage, while ensuring compliance with sanitation and food safety standards. The ideal candidate will be deeply involved in the culinary process, demonstrating expert skills by preparing food personally and maintaining superior quality and creativity, including food presentation and decorative displays.
Furthermore, the Kitchen Manager is tasked with guiding and developing team members, setting performance expectations, and fostering a positive, collaborative work environment. The role demands strong interpersonal and communication skills to lead the kitchen team effectively, while influencing and encouraging excellence in culinary execution and customer service. This includes managing labor and budget goals through strategic scheduling and labor management systems to meet business demands efficiently. The Kitchen Manager is also expected to participate actively in performance appraisals and coaching initiatives that help employees improve their skills and contribute to the overall success of the kitchen and the property.
In addition to direct staff leadership and operational oversight, the Kitchen Manager will engage directly with guests to gather feedback, resolve complaints, and ensure that the services exceed guest expectations. This customer-focused approach is key to maintaining the high standards set by the W brand and Marriott International overall. The role also includes a series of administrative tasks such as reporting equipment malfunctions, attending meetings, and communicating effectively with supervisors and peers.
Overall, this position offers an exciting opportunity to work with one of the most prestigious hotel brands in a dynamic and lively city. The Kitchen Manager at W San Francisco will be part of a team dedicated to innovation in luxury hospitality, where the commitment to quality, team development, and exceptional guest experiences are paramount. Individuals who thrive in fast-paced environments, have a passion for culinary creativity, and possess strong leadership skills will find this role rewarding and full of potential for career growth within Marriott International’s globally respected family of brands.
Job Requirements
- High school diploma or GED
- Minimum 4 years experience in culinary, food and beverage, or related field
- Or 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related major
- Minimum 2 years relevant experience
- Strong leadership and management skills
- Excellent communication abilities
- Knowledge of food handling and sanitation regulations
- Ability to manage budgets and labor effectively
- Proficient in staff training and development
- Available for full-time management role
- Able to work on site at W San Francisco
- Commitment to guest satisfaction and quality standards
- Ability to handle stressful situations and multitask
Job Qualifications
- High school diploma or GED with 4 years of culinary or food and beverage experience
- Or 2-year degree in Culinary Arts, Hotel and Restaurant Management or related field with 2 years experience
- Strong culinary skills with banquet operation experience
- Proven leadership and team management capabilities
- Excellent interpersonal and communication skills
- Knowledge of food safety and sanitation standards
- Ability to manage budgets and labor scheduling
- Experience in customer service and guest relations
- Skilled in training, coaching, and staff development
- Familiarity with culinary innovation and presentation
- Capability to handle guest complaints and feedback professionally
Job Duties
- Manages kitchen shift operations and food and beverage policy compliance
- Estimates and communicates daily production needs
- Assists Executive Chef with kitchen operations and preparation
- Prepares and cooks food for regular and special functions
- Develops new culinary applications and designs food presentations
- Maintains purchasing, receiving, and food storage standards
- Ensures compliance with food handling, sanitation, and legal regulations
- Supervises and coordinates kitchen staff activities
- Leads kitchen shifts while preparing food
- Utilizes leadership skills to build team trust and cooperation
- Maintains employee productivity and clarity of expectations
- Ensures fair and consistent policy administration
- Communicates performance expectations and recognizes achievements
- Provides exceptional customer service and resolves guest complaints
- Manages day-to-day kitchen and service operations
- Empowers employees to deliver excellent service
- Collects guest feedback to improve food quality and service
- Achieves culinary and budget goals
- Develops plans to prioritize and accomplish work
- Uses labor management systems for scheduling and attendance tracking
- Trains employees in safety procedures
- Coaches and mentors staff to enhance skills
- Participates in employee performance appraisals
- Addresses human resource issues with management
- Communicates and solves operational problems
- Attends relevant meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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