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Sous Chef

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $68,000.00
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Work Schedule

Flexible
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Benefits

401(k)
Dental Insurance
employee discount
Health Insurance
Paid Time Off
Vision Insurance

Job Description

Hyatt Regency Schaumburg is an upscale hotel strategically located across from the Woodfield Mall and just 15 minutes away from O'Hare International Airport. Known for its recently renovated facilities, the hotel caters to guests who seek value without sacrificing quality. Its sophisticated ambiance and high-standard services are designed to satisfy a discerning clientele, making Hyatt Regency Schaumburg a distinguished destination for both business and leisure travelers. With a focus on exceptional hospitality, the hotel offers an environment where its associates play a vital role in delivering memorable guest experiences. The establishment fosters a culture of dedication and compassion, ensuring that every guest encounter upholds the Hyatt commitment to excellence.

The role offered is a vital management position responsible for overseeing the food and beverage operations at Hyatt Regency Schaumburg. This position demands a hands-on approach to guest satisfaction and team leadership, directly impacting the first and lasting impressions guests have of the hotel. As a food and beverage manager, the successful candidate will be tasked with directing the operations to ensure quality service, innovative menu development, and efficient kitchen management. The role combines operational oversight with staff coaching and financial management responsibilities, requiring a strong understanding of food and beverage preparation techniques, inventory control, and revenue tracking. It also involves maintaining compliance with hygiene and safety standards while fostering a friendly, service-oriented atmosphere.

This position requires a minimum of two years of prior experience in food and beverage management and a strong ability to handle complex customer service situations with tact and diplomacy. Candidates will benefit from a comprehensive understanding of restaurant operations and must be adept at using technology such as Windows operating systems and approved spreadsheets. Flexibility in scheduling and the ability to work well under pressure are essential due to the dynamic nature of hotel food and beverage services. The role provides an excellent opportunity for professionals seeking to advance their careers in a prestigious hotel environment, with responsibilities that include innovative menu creation, staff training, inventory management, and customer service excellence.

Located within a unique employment structure where Hyatt is not the direct employer, individuals filling this position will be employed by a third-party management company responsible for their benefits and employment conditions. The anticipated compensation for applicants in Chicago, IL is between $65,000 and $68,000 annually, commensurate with experience, education, and industry tenure. Prospective employees will join a setting that prioritizes safe and efficient hotel operations, compliance with certification requirements, and a warm, friendly demeanor at all times. Overall, this role at Hyatt Regency Schaumburg offers a rewarding career path with opportunities for leadership and professional growth in a high-volume, full-service restaurant environment.

Job Requirements

  • Strong knowledge of food and beverage operations and preparation techniques
  • Mathematical abilities to track inventory, controls, and financial statements
  • Ability to deal effectively with internal and external customers
  • 2 years previous food and beverage management experience
  • Ability to convey information clearly
  • Must be able to evaluate and select among alternatives quickly
  • Effective in stressful high pressure situations
  • Must maintain composure and objectivity under pressure
  • Ability to work flexible hours
  • Must comply with certification requirements like Food Handlers, Alcohol Awareness, CPR and First Aid

Job Qualifications

  • Bachelor's degree typically required
  • 2 to 4 years experience in high volume full service restaurant
  • Ability to work under minimal supervision
  • Handles complex issues and problems
  • Comprehensive knowledge of subject matter
  • Provides leadership coaching or mentoring
  • Proficient in Windows operating systems and spreadsheets
  • Ability to work a flexible schedule
  • Clear communication skills
  • Quick and accurate decision making
  • Ability to work well under pressure
  • Effective problem handling skills
  • Excellent listening and understanding skills
  • Basic financial and arithmetic competency
  • Maintains composure under pressure

Job Duties

  • Produce innovative and diversified menus that reflect the restaurant's overall vision
  • Train kitchen staff to adhere to restaurant policies and sanitation regulations
  • Organize schedules and direct kitchen staff to ensure efficient operations
  • Design aesthetic plating presentations
  • Ensure hygiene and food safety compliance
  • Maintain kitchen inventory and assigned budget
  • Approach all encounters with guests and employees in a friendly, service-oriented manner
  • Maintain high standards of personal appearance and grooming
  • Maintain regular attendance and comply with scheduling requirements
  • Comply with company standards and safety regulations
  • Ensure kitchen personnel fulfill job functions
  • Create menus and food presentations
  • Address and resolve customer problems efficiently
  • Perform spot checks for menu accuracy and taste
  • Minimize spoilage, waste, and overproduction
  • Review house counts, forecasts, and VIP lists
  • Monitor banquet and catering activities
  • Prepare annual employee reviews
  • Assist in achieving departmental objectives
  • Expedite peak meal periods with hands-on involvement
  • Work within monthly food cost budgets and control waste
  • Review food sales daily
  • Perform duties as requested by the General Manager

Job Criteria

Experience

Mid Level (3-7 years)


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