Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $55,000.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) matching
Annual performance bonus
wellness programs
day-one medical coverage
Job Description
PENN Entertainment is a leading integrated entertainment company recognized for its dynamic presence across North America. Operating 43 destinations, including casinos, sports content providers, and online sports betting platforms such as ESPN BET and theScore Bet Sportsbook and Casino, PENN Entertainment is at the forefront of shaping the future of entertainment and gaming. Known for its commitment to innovation and superior guest experiences, PENN Entertainment combines thrilling sports content with top-notch casino gaming to deliver an unbeatable entertainment experience for its diverse and enthusiastic customer base. Beyond delivering excitement, PENN Entertainment places great emphasis on sustainability, diversity, and community involvement,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in a supervisory role within food and beverage or hospitality
- Ability to work flexible hours including nights and weekends
- Strong organizational and multitasking abilities
- Commitment to customer service excellence
- Basic computer skills
- Ability to comply with health and safety standards
Job Qualifications
- Experience in food and beverage supervision or management
- Knowledge of operational and cost control principles
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Familiarity with health and safety regulations
- Experience with administrative duties and staff scheduling
Job Duties
- Provide guidance and daily supervision to staff in the department
- Support and administer operational goals and monitor achievements of performance and profit objectives
- Adhere to scheduling and coordinate with manager any scheduling concerns with attention to guest satisfaction
- Produce menu items as listed in each restaurant following all prep lists and ensure kitchens are stocked and ready for service
- Support compliance to departmental budgets
- Promote, support, and demonstrate superior customer service in accordance with department and company standards
- Ensure customer service standards are followed by all team members and address issues as they arise
- Assist with cost control methods and procedures by monitoring consistent pars and inventory in each restaurant
- Assist Chef de Cuisine with administrative duties such as tracking and maintenance of attendance records
- Assist with maintaining quality assurance procedures to ensure health department and customer service standards
- Ensure compliance with all regulatory requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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