Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $63,000.00 - $84,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) plan with Company Match
Employee stock purchase plan
Life insurance
Group disability insurance
Travel Discounts
Adoption assistance
Paid parental leave
Health savings account
flexible spending accounts
Tuition Assistance
Pre-tax commuter benefits
stock awards
deferred compensation plans
Job Description
The Phoenician, a Luxury Collection Resort located in Scottsdale, Arizona, is an iconic and prestigious destination known for delivering exceptional luxury hospitality experiences. As part of Marriott International, this resort embraces a rich heritage of authentic and extraordinary service with over 120 properties worldwide, offering guests timeless elegance and distinctive cultural charm. The Phoenician prides itself on providing immersive and unparalleled guest experiences, featuring world-class dining, breathtaking surroundings, and impeccable service. This establishment is committed to fostering a diverse and inclusive workplace where employees are valued and supported to achieve their best potential.
We are seeking a dedicated Management-level pro... Show More
We are seeking a dedicated Management-level pro... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in culinary, food and beverage, or related area
- OR 2-year degree from accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 2 years experience in culinary, food and beverage, or related area
- Ability to manage kitchen operations
- Strong leadership and communication skills
- Knowledge of sanitation and food safety regulations
- Capacity to train and mentor staff
- Ability to handle guest feedback and resolve complaints
- Availability to work full-time
- Commitment to upholding company standards and policies.
Job Qualifications
- High school diploma or GED with 4 years experience in culinary, food and beverage, or related field
- OR 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related major with 2 years experience
- Proven leadership and management skills
- Strong culinary skills and knowledge of food safety standards
- Excellent interpersonal and communication abilities
- Ability to lead, motivate, and develop a team
- Experience with budgeting and cost control
- Familiarity with labor management systems
- Strong problem-solving and decision-making skills
- Commitment to providing exceptional customer service
- Ability to work in a fast-paced luxury hospitality environment.
Job Duties
- Manage kitchen shift operations and ensure compliance with food and beverage policies, standards and procedures
- Estimate daily production needs and communicate them to kitchen personnel
- Assist Executive Chef with kitchen operations and food preparation
- Prepare and cook various types of food, including for special guests or functions
- Develop new culinary ideas, presentations and decorative food displays
- Maintain purchasing, receiving and food storage standards
- Ensure compliance with food handling and sanitation standards
- Perform duties of kitchen managers and employees as necessary
- Recognize superior quality products, presentations and flavor
- Ensure compliance with all applicable laws and regulations
- Follow proper handling and right temperature of all food products
- Operate and maintain department equipment and report malfunctions
- Check quality of raw and cooked food products
- Supervise and coordinate activities of cooks and workers
- Lead shifts while preparing food items and executing requests
- Utilize interpersonal and communication skills to lead and influence team
- Encourage and build mutual trust, respect and cooperation
- Serve as a role model demonstrating appropriate behaviors
- Maintain employee productivity
- Ensure employees understand expectations
- Establish and maintain open collaborative relationships with team
- Administer property policies fairly and consistently
- Communicate performance expectations
- Recognize success performance and produce desired results
- Provide exceptional customer service and retention
- Manage day-to-day operations ensuring quality and meeting customer expectations
- Set a positive example for guest relations
- Empower employees to provide excellent customer service
- Interact with guests to obtain feedback
- Handle guest problems and complaints
- Achieve and exceed performance, budget and team goals
- Develop specific goals and plans to accomplish work
- Utilize Labor Management System for scheduling and attendance tracking
- Train employees in safety procedures
- Identify developmental needs and coach staff
- Improve service by communicating and assisting individuals
- Participate in employee performance appraisal process
- Bring issues to the attention of department manager and Human Resources
- Provide information to supervisors and team
- Analyze information and evaluate results to solve problems
- Attend and participate in meetings.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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