Job Overview
Employment Type
Full-time
Compensation
Salary
Range $64,000.00 - $86,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Career development opportunities
Job Description
JW Marriott Orlando, located on Central Florida Parkway in Orlando, Florida, is a prestigious luxury hotel property under Marriott International's distinguished luxury portfolio. Marriott International is globally recognized as a leader in the hospitality industry, famed for its exceptional service standards, innovative practices, and commitment to employee and guest satisfaction. JW Marriott properties are known for offering an unparalleled luxury experience, blending the highest quality accommodations with exceptional culinary artistry while fostering a positive and inclusive work environment.
This role is a full-time management position within the Food and Beverage category, offering an annual salary ranging from $64,000 to $86,000, with eligibility for performance-based bonuses. It demands a highly skilled culinary professional who is accountable for the overall success of daily kitchen operations. The individual in this role will actively demonstrate their culinary talents while managing and leading the kitchen staff to ensure a consistently high-quality food product that meets the rigorous standards of the JW Marriott brand. The position requires a strategic leader who is deeply committed to improving both guest satisfaction and employee engagement, all while maintaining operational budgets and compliance with all sanitation and food safety regulations.
The Kitchen Manager will work closely with the Executive Chef and other culinary team members to prepare and cook a diverse array of food items, from everyday meals to special functions and guest requests. Leadership responsibilities include supervising all kitchen staff, managing food storage and purchasing standards, and overseeing the quality control of raw and cooked food products. Additionally, the role involves developing innovative culinary concepts and decorative food displays that enhance the guest experience. The manager will also be instrumental in fostering a respectful, cooperative kitchen culture, promoting mutual trust and professional growth amongst the team.
Further responsibilities include ensuring that all kitchen operations comply with applicable food and safety laws, managing equipment maintenance, and driving performance through effective scheduling and labor management systems. The role demands strong interpersonal skills to motivate and develop staff through coaching, mentoring, and regular performance evaluations.
JW Marriott Orlando emphasizes delivering exceptional customer service by setting positive examples in guest relations and empowering employees to exceed guest expectations. The Kitchen Manager will be actively involved in handling customer feedback and resolving any guest concerns to uphold the impeccable reputation of the JW Marriott brand.
Marriott International is committed to equal opportunity employment and celebrates a diverse workforce, valuing the cultural backgrounds and experiences of each associate. The company offers a supportive environment where employees are encouraged to perform at their best, develop professionally, and thrive personally, embodying the company’s mission to deliver wonderful hospitality always. By joining JW Marriott Orlando, you will be part of a global team dedicated to excellence, collaboration, and providing luxury hospitality that creates lasting memories for guests around the world.
This role is a full-time management position within the Food and Beverage category, offering an annual salary ranging from $64,000 to $86,000, with eligibility for performance-based bonuses. It demands a highly skilled culinary professional who is accountable for the overall success of daily kitchen operations. The individual in this role will actively demonstrate their culinary talents while managing and leading the kitchen staff to ensure a consistently high-quality food product that meets the rigorous standards of the JW Marriott brand. The position requires a strategic leader who is deeply committed to improving both guest satisfaction and employee engagement, all while maintaining operational budgets and compliance with all sanitation and food safety regulations.
The Kitchen Manager will work closely with the Executive Chef and other culinary team members to prepare and cook a diverse array of food items, from everyday meals to special functions and guest requests. Leadership responsibilities include supervising all kitchen staff, managing food storage and purchasing standards, and overseeing the quality control of raw and cooked food products. Additionally, the role involves developing innovative culinary concepts and decorative food displays that enhance the guest experience. The manager will also be instrumental in fostering a respectful, cooperative kitchen culture, promoting mutual trust and professional growth amongst the team.
Further responsibilities include ensuring that all kitchen operations comply with applicable food and safety laws, managing equipment maintenance, and driving performance through effective scheduling and labor management systems. The role demands strong interpersonal skills to motivate and develop staff through coaching, mentoring, and regular performance evaluations.
JW Marriott Orlando emphasizes delivering exceptional customer service by setting positive examples in guest relations and empowering employees to exceed guest expectations. The Kitchen Manager will be actively involved in handling customer feedback and resolving any guest concerns to uphold the impeccable reputation of the JW Marriott brand.
Marriott International is committed to equal opportunity employment and celebrates a diverse workforce, valuing the cultural backgrounds and experiences of each associate. The company offers a supportive environment where employees are encouraged to perform at their best, develop professionally, and thrive personally, embodying the company’s mission to deliver wonderful hospitality always. By joining JW Marriott Orlando, you will be part of a global team dedicated to excellence, collaboration, and providing luxury hospitality that creates lasting memories for guests around the world.
Job Requirements
- High school diploma or GED
- 4 years experience in culinary, food and beverage, or related area
- OR 2-year degree from an accredited institution in Culinary Arts, Hotel and Restaurant Management, or related major
- 2 years experience in culinary, food and beverage, or related area
- Ability to perform culinary tasks and lead kitchen operations
- Knowledge of food safety and sanitation standards
- Strong leadership and communication skills
- Ability to work full time in Orlando, Florida
- Willingness to work flexible shifts including weekends and holidays
- Eligible to receive bonus
Job Qualifications
- High school diploma or GED with 4 years of experience in culinary, food and beverage, or related professional area
- OR 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related major with 2 years of experience
- Proven culinary and kitchen management skills
- Strong leadership and interpersonal communication skills
- Ability to maintain high standards of food safety and sanitation
- Experience in supervising and developing kitchen staff
- Strong organizational and problem-solving abilities
- Knowledge of budget management and labor scheduling
- Ability to handle customer service situations professionally
- Effective coaching, mentoring and team-building skills
Job Duties
- Manage kitchen shift operations and ensure compliance with all food and beverage policies, standards and procedures
- Estimate daily production needs weekly and communicate production needs to kitchen personnel daily
- Assist Executive Chef with all kitchen operations and preparation
- Prepare and cook foods of all types for daily service and special functions
- Develop, design, or create new culinary applications, ideas, relationships, systems, or products including artistic contributions
- Maintain purchasing, receiving and food storage standards
- Ensure compliance with food handling and sanitation standards
- Perform duties of kitchen managers and employees as necessary
- Recognize superior quality products, presentations and flavor
- Ensure compliance with all applicable laws and regulations
- Follow proper handling and temperature of all food products
- Operate and maintain department equipment and report malfunctions
- Check quality of raw and cooked food products to ensure standards are met
- Supervise and coordinate activities of cooks and food preparation workers
- Lead shifts while preparing food items and executing requests
- Utilize interpersonal and communication skills to lead, influence and encourage others
- Advocate sound financial and business decision making
- Encourage trust, respect, and cooperation among team members
- Serve as a role model demonstrating appropriate behaviors
- Maintain employee productivity
- Ensure employees understand expectations and parameters
- Establish open, collaborative relationships with employees
- Administer property policies fairly and consistently
- Communicate performance expectations
- Recognize successful performance
- Provide exceptional customer service and retention
- Manage day-to-day operations ensuring quality and standards
- Set positive example for guest relations
- Empower employees to provide excellent customer service
- Interact with guests to obtain feedback
- Handle guest problems and complaints
- Achieve and exceed performance, budget and team goals
- Develop goals and plans to prioritize and accomplish work
- Utilize labor management system for scheduling and attendance
- Train employees in safety procedures
- Identify developmental needs and coach team members
- Communicate and assist individuals to understand guest needs
- Participate in employee performance appraisals
- Escalate issues to department manager and Human Resources
- Communicate information to supervisors, co-workers, and subordinates
- Analyze information and evaluate results to solve problems
- Attend and participate in meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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